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GorillaThemes Review

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Theme Functionality
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(20 recommend ; 13 not recommend )

Gorrila Themes Overview

Gorilla Themes is a maker of WordPress Themes.

Theme Functionaility

Gorrilathemes: Theme Functionaility - 8 out of 10
The themes developed by Gorilla Themes are user-friendly and easy to manage. All themes are professionally designed and they are compliant to the most recent version of WordPress platform. One of its unique features is that their themes avoid custom fields since they sincerely believe that such feature is confusing, making things complicated for its users.

Themes created by Gorilla Themes are fully equipped with extensive theme options that allow users to easily design the site according to their own planned layout. Aside from that, custom plugins are available where users can easily add features that further optimize the site.

Theme Graphics

Gorrilathemes: Theme Graphics - 8 out of 10
Graphics of most of the themes created by Gorilla Themes are exceptional. Some themes have awesome animation as well as graphical effects that blend well with the backdrop of the theme. Color combination is good, with color variations to create accent. Fonts used match the topic of the theme and some were creatively done to emphasize the title.

Another unique feature of their themes is language translation. Most of their themes have been translated to Portuguese and Spanish.

As of September 2013, Gorillathemes offers 25 unique themes. Each of them is highly targeted to specific niche. Some themes have bare designs to emphasize the content of the site, while others are filled with awesome graphics and animation.

Example Themes developed by Gorilla Themes:

Theme Pricing

Gorrilathemes: Theme Pricing - 6 out of 10
Gorilla Themes have two main packages to offer: the Basic and the Developers Package. The Basic Package simply means single theme purchase with support access, customization and tutorials on a single website. The price of the Basic Package is $79.95, which is still affordable but it already belongs to the upper limit of the standard price range of $60 to $80. However, as of July 2010, they are offering 50% discount, making the cost reduced to around $40 per theme.

The Developers Package has more benefits and this is intended for developers. You’ll get plenty of support and assistance when it comes to tutorials and customization on numerous websites. Developers Package is pegged at a regular price of $179.95 but discount coupons are available which may vary from $10 to $80 off. As of July 2010, the discount offered is $80. Hence the net price for Developers Package with discount is only $99.95 which is a good bargain compared to the Developers Package of Prothemedesign at $169 standard price without any discount being offered.

Theme Support

Gorrilathemes: Theme Support - 7 out of 10
Theme support provided by Gorilla Themes for its customers are coursed through their support forum. While some providers only offer basic support without much documentation, Gorilla Themes offers basic support with simple customization. You can also find extensive theme tutorials in the forum.

Summary

Themes offered by Gorilla Themes are expertly made with some excellent animation and graphical effects. They are recommended for those who want attractive websites with cool background. Most of the themes are user friendly and the layout is simple, getting away with complicated features.

Theme License

100% GPL for CSS, XHTML, PHP, design and any other elements.

GorillaThemes Review, 4.5 out of 10 based on 77 ratings

102 Responses

  1. Joe says:
    March 30, 2018 at 2:38 pm (IP: 172.69.69.x)
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    DON’T WASTE YOUR MONEY – BUYER BEWARE

    I cannot think of one nice thing to say about this company unfortunately. I have been using their theme on a few of my websites for 3+ years and I have finally just given up. The theme is riddled with problems, every update and change they make just seems to make it even worse. The customer support is a complete joke, if you want prompt service, tuck your tail and sprint away.

    If you choose to give this company a try, you will regret it, that is a guarantee.

  2. Robert Schott says:
    January 30, 2018 at 6:41 am (IP: 108.162.212.x)
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    Don’t waist your time with Gorilla Themes

    After purchasing a Gorilla Theme the support stopped after buying life time support, not that the support was that helpful to start with. Typically after submitting a ticket my support person Carlos would respond in a within 2 to 3 days with a quick one or two sentence. I would usually need to go back and forth with Carlos a few times before the issue was resolved, this could take a good week or two in total. One theme I purchased was not mobile friendly and was told would be updated and I would be very happy. Never happened! I have since looked else where and have found a whole new world in regards to themes and support from other companies. It’s like night and day!

  3. Walter Adams says:
    April 4, 2017 at 8:21 pm (IP: 108.162.241.x)
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    DONT WASTE YOUR MONEY!

    I’m a webmaster and this review is to brief up my experience when purchasing from GorillaThemes.com. I purchased a theme and was taken to a dead end page. After 2 weeks of emails and request forms I was not acknowledged nor replied to. I called my credit card company and reversed the payment. I moved on.

    My opinion is that their site looks absolutely well put together. However, after experiencing their inadequate customer service and also finding tons of complains online with similar problems only brings me to one conclusion. They may have had a proper running structure some time ago but they certainly don’t meet my expectations now. Please don’t waste your time if you feel ripped off or scammed by GorillaThemes.com, simply request your money back from your payment method provider.

    Thank you for reading this. Here’s quick a life lesson. Anytime you see an anonymous complaint/negative review, it makes sense. However, anonymous messages from a ‘positive reviewer’ always means one thing, it’s from their own source (boasting). In this case, none of the ‘positive reviews’ about GorillaThemes.com showcase their web address to provide proof of GorillaThemes.coms’ ‘pleasing service and awesome designs’. Also all the ‘positive reviews’ were made by a similar IP address, not impressed.

    Conclusion, don’t waste your time and money. If you already have, simply request your money back from your credit card company or method of payment provider and take your business elsewhere. Good day to you and good luck.

    • Gorilla Themes says:
      July 28, 2017 at 12:44 pm (IP: 108.162.210.x)

      Thank you for your review and I apologize if you did not had a pleasant experience.

      We absolutely do not post fake reviews or use boasting, every single review is sent by our customers or left by our customers on our help desk or external websites.

      The IP address from the reviews here has nothing to do with our customers IP address and It seems like it is a mistake or error of http://www.themegrade.com as by looking at the names on the reviews I recognize some of the customers names and they are located on Canada, Texas, New York and other locations.

      We help all our customers and we’ve been giving support on all our themes for 10 years of Gorilla Themes store and we go above and beyond to satisfy our clients providing customization and support that is usually out of the scope of theme functionality and I’ll appreciate if you could contact us with any issues you had with theme purchase or setup,we help all our customers.

      You’ve mentioned that you purchased a theme and were redirected to a dead end page, we have excellent support, online chat sales and guidance but we have never received an e-mail from your name.

      Checking for your name Walter Adams in our database and payment history is not bringing any purchase or records from you at all, if you purchased with a different name please contact us and we can help.

      Your IP address is the same as all other reviews too, it is a mistake of http://www.themegrade.com,check the IP address in your review and check the rest of the reviews, there are 3 reviews with the same IP including yours and they are not fake.

  4. Ava S. says:
    December 16, 2016 at 5:19 pm (IP: 108.162.237.x)
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    I spent several days searching the web for a WP Truck Dealer Theme. Thankfully, after an extensive search, I found a beautiful automobile theme by Gorilla Themes called ‘Dealership.’ The theme offers many outstanding features, widgets and customizable search fields that can be added to support almost any business or industry. I was able to customize the theme for my Truck Dealer client with ease. No coding, or programming knowledge required.

    Immediately after purchase, I received an email confirmation with download instructions, license key and activation information. The Dealership theme was easy to install and setup. My questions regarding some advanced features were all answered within a day. Some were answered within a couple of hours. Carlos even took the time to log onto my site to assist.

    Gorilla Themes is reasonably priced! I even received a nice 15% discount on my purchase! The Dealership theme is very flexible, easy to use and offers features beyond compare. The theme is truly responsive. The truck site looks awesome from my mobile device.

    Lovely themes, excellent value and great support. Thanks, Gorilla Themes!!!

  5. Tom Stephenson says:
    October 12, 2016 at 1:52 pm (IP: 108.162.241.x)
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    I’ve been doing website design work for over 20 years now. I’ve seen the evolution from going from just plain html pages through to these content management systems like WordPress. Although it is not too difficult to maintain a WordPress website – eg. in this case adding new inventory, it is completely another thing to set up and get a site working that has some fairly complex scripts and functionality.
    I purchased the Gorilla Car Dealer WordPress theme in late 2014 and found it fairly straightforward to set up and customize. It had all the functionality the car dealer I was working for wanted.
    If you have never built a WordPress website, and don’t have much html, PHP knowledge, it is best to just let these people configure your site for you.
    I’ve purchased other themes for use in different businesses and this was one of the most functional/easiest to install and configure.
    Support has been good as well. Most answers to my questions on configuration/setup were found on the forums for the theme. Other questions were answered within a day or so.
    The car dealer came back to me a couple weeks ago and want to add more functionality to their website (integration with Facebook, etc.) I contacted Gorilla Themes and apparently their new version can do it. Also, I’m eligible for a free upgrade to the new version. No complaints there!
    All in all, I’m very pleased with the product/service.

  6. David Weatherred says:
    October 4, 2016 at 11:15 am (IP: 108.162.221.x)
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    I was shopping for my Client to find a good WordPress Car Dealer Theme and I found what I now know to be the best Car Dealer Theme available anywhere by Gorilla Themes. Not sure why some of these other reviewers had problems because I didn’t. The Car Dealer Theme was easy to install and easy to setup, since most of the car dealer type setup was already there only needing my addition of my Clients info. When setting up a new vehicle listing, my Client really likes the ease of typing the Vehicle Vin number and most of the fields are automatically filled in for them by Edmond’s App. Also, there is a Craigslist Code Generator at the bottom of each listing making it very easy to re-post the same listing on Craigslist. When I wanted to do some custom coding for the website I posted in the Gorilla Forum and was helped right away with whatever I needed done. Also, Carlos logged in to my Car Dealer Website and helped me with extra programming, design and more at no cost when needed, but most of the time the support I received in the Forum was sufficient. My client is getting an average of 500 views a day from prospective Car and Truck buyers. From my Client and myself, this Gorilla Car Dealer Theme Rocks!

    • Tim says:
      October 4, 2016 at 2:53 pm (IP: 198.41.238.x)

      I am feeling the same way. Full of excuses and blaming third parties. Compared to other themes I have used it is not as advanced as it is purported to be. Frustrating as hell dont bother fine someone else.

  7. Greg says:

    At first it looks like a great theme, clean, fast..

    Well “DON’T BUY IT!!””

    It lack functionality, and is a cheap theme not worth the price I paid (premium).

    It doesn’t offer a full listing page for visitors.. or the option to add radio buttons or drop downs to the the listing page..

    Add a list, it take you to a page, with a PayPal button, not a seamless transition to PayPal with a callback link.

    There is no customer management area or separate login page.. it’s a cheaply made as possible.. with little effort or thought.

    I’ve asked for my money back, but think I will never see it unless I file a dispute with my Credit Card company… and then it’s sketchy..

    Support, well what support. If I received timely support I wouldn’t have found this website while searching for the answers online.. LOL

  8. Sean says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I purchased the most expensive Automotive theme, $140 and couldn’t use it or make it operational. Support was less than well helpful. They were not helpful at all. They kept on saying it works, try in a different browser. They would write a page reply explaining their end & how you should be an expert in PHP with no results on fixing the theme. I asked for half of my money back after I realized it won’t work but got nothing. Be aware before purchasing. Design and such look good but it isn’t functional.

  9. Jason R. says:
    August 22, 2016 at 8:33 pm (IP: 108.162.241.x)
    Theme Functionality
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    Well, after reading all these other [outdated] reviews I thought Gorilla deserved a fresh view and review. It may not be organised or well written, but its mine, I deal with machines more than humans. Math > English. ^_^

    I’d like to start out by giving general opinion, scroll if you don’t care (TLDR):

    As someone who has spent 25 years working with technology and managing networks, I am fairly aware of the demands presented by users who should not have tried to do things themselves, leading to impulsive, negative reviews of others companies. Stop being cheap; do things properly.

    There is a huge, huge difference between ‘support’ and ‘training’.. if you’ve never used wordpress, know nothing about html, nothing about php, nothing about mysql, then you need a lot more than support. You need training and you are doing someone else’s job. Hire someone who knows what they are doing, your expectations will far exceed support. Other companies may hold your hand, but that shouldn’t set a standard for the whole planet. Again, know your role, hire an admin/developer/programmer.. whatever..

    I do not give perfect marks to anyone. I wont pretend I’ve used other theme companies, I haven’t, so I can’t put Gorilla side-by-side with what others offer. What they did offer was exactly what we needed and as someone *prepared to do the job at hand I had NO concerns at all.

    TLDR;

    I was shopping for my client and showed them half dozen themes I thought could work for them. Gorilla’s [car dealer deluxe] theme had exactly the components they required; a VIN decoder was “make or break” in the deal.

    We purchased a [v4.2] theme which hadn’t been updated in ?years at a premium [top tier] price which admittedly well exceeded the cost of other companies products but we weren’t looking to cut corners or save $30~40.

    We got an immediate email with a temporary link to download our theme, instructions how to contact support should we require them to do the general setup… (if you cant do this, you have no business buying wordpress themes)

    We uploaded the theme, installed the import plugin, imported the demo content, created a child theme and proceeded to toy around with ideas. Zero problems.

    Within ten days of our purchase, wordpress got a few updates and within a day or so of that, Car Dealer Deluxe got a long overdue [5.0] update as well. I’m a relatively active mind with lots of personal projects on the go so I decided to contact support by email, I hadn’t taken advantage of my ‘top tier’ free installation yet and wanted to goof off. Carlos was quick to respond (timezones considered)

    By the next following business day my new theme was uploaded, installed, configured, cloned (child), content imported and ready to rip. Exactly what I expected. (thanks again for doing my job hehe)

    I went to check out his work, he covered the bases, except one.. Jetpack was a prerequisite for the various forms to operate. An average user may have lost their head and flamed them in a review.. Instead I fetched the php from the parent theme, opened one, noted the jetpack include and did what needed to be done. (*cough*my job)

    The rest is history.

    I’m sure many of these other reviews may contain truths, I wont even begin to guess.. we can all do the same thing yet come away with a very different experience (skewed by perspective and expectations) but, the forums are a thing of the past, the new v5 theme is clean and simple with a slightly improved look and my overall experience was painless.

    Functionality and Support I gave a top score (for me). Graphics I bumped down because our theme really doesn’t use a lot of graphics, the demo content was beautiful but it is just filler which is replaced by our own photos (cars for sale). Theme pricing I really bumped down, solely because this theme is more expensive than every single theme of its class that I looked at. We were ‘happy’ to pay the difference because well.. we’re a real company, we have $40 dollars.. we don’t care what they cost we just don’t want to build them from scratch, another couple hours of my time while they nit-picked would have cost them over $40 dollars anyway.

    A small price to pay to save weeks of work. My clients are happy, so I’m happy.

    Yes, they did require my credentials to login to my sites, who cares? It was a blank slate and I am root.. there was nothing to break and why would I be concerned they were going to damage something? Ridiculous. They already have my VISA number, that said, login information should be the least of my worries. hahahah (just saying)

    Catch ya later Gorillas. <3

  10. Bob K says:
    May 5, 2016 at 8:46 pm (IP: 108.162.219.x)
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    The theme I purchased from them was awful. Poor documentation and mediocre functionality. Fortunately I only spent $35 on the theme. Would not recommend them to anyone. Lesson learned you get what you pay for. This was not worth what I paid.

    • Gorilla Themes says:
      June 3, 2016 at 12:38 pm (IP: 108.162.210.x)

      Dear Bob K thank you for your review, please feel free to contact us and let us know what issues you were having with the documentation or theme functionality and we will gladly help you.

      Thanks!

    • Daniel says:
      Theme Functionality
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      The person I had discussion with was using words like you are not my brother . go f off like this. Is this the language of professionals?

  11. Nicholas Hughes says:

    Hi,
    I like Gorilla Themes, however, have been waiting for the support forum login information since February 2015 and have not received. I need some help with the vehicle slider.

    • Gorilla Themes says:

      Nicolas I’m sorry about the misunderstanding but all support login information is sent automatically to the email address used at purchase time, we have sent the login information to all the e-mail address that we have on file from you numerous times and also pasted the welcome e-mail with account information replying to your own e-mail address and you replied to us that you received the login info as requested.

      Thanks!

  12. Henry says:
    Theme Functionality
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    this company will sell you happy but when you need help or questions no one is here they will rip you off your money and leave you on the dust. I would keep away from this person. and go else were

    • Gorilla Themes says:
      January 11, 2016 at 3:55 pm (IP: 108.162.213.x)

      Henry thank you for your feedback, we have contacted numerous times asking for your credentials to install and setup everything for free in your domain, we understand that you may not be able to give us access for security reasons but a restricted user with restricted permissions will be ok for us to install widgets, demo content and setup the theme exactly as our demo.

      We’ve also refunded the transaction and sent the refund information via Paypal.

      Please contact us with the restricted user info and we will setup everything on your server, we only nee dot have access to your WordPress plugins and widgets in the dashboard to set everything for you.

  13. Rajeena Philangee says:
    May 22, 2015 at 12:45 pm (IP: 98.237.206.x)
    Theme Functionality
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    I was going to pre purchse a theme through gorilla theme’s.. thank god i didn’t! The customer service is horrible! If you ask basic questions they try to scam you and charge you extra for simple things like “paypal” then ignore you if you ask if they are compatible with the wordpress theme.. very sketchy.. be warned i wouldnt trust these guys. They like to reply back on here acting like they are prompt at their customer service.. BE WARNED!

    • Gorilla Themes says:

      Dear Rajeena Philangee;

      Thank you for your feedback, we do not scam customers with pre sales questions about our themes, we do not charge extra for functionality that is already provided with the theme, if you need extra functionality not provided or present at the moment of theme purchase we can discuss your options but we do not charge extra fees for functionality already bundled with our themes.

      We answer all customers questions and the theme are WordPress compatible with the latest version and we will fix any issues you may have (if any).

      We reply here, in our forums and in all places where customers or potentials customers have pre-sales or support questions, we provide support on all packages on all themes.

      We have thousands of happy clients using our themes and a rich and very support board where we help our customers with all questions related to theme setup installation and customizations.

      Please do not hesitate to send an e-mail to support or sales if you have any questions and we will be more than happy to help.

  14. Neil White says:
    Theme Functionality
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    I paid the premium package for their real estate theme, support at the beginning was mediocre but I have been trying to get support from them for over two weeks because the theme has failed following latest WordPress update and my site is no longer functioning properly.

    Emails and support forum threads are just getting ignored, leaving a negative review is usually my last resort but I feel I have been forced to tell others about their support

    • Gorilla Themes says:

      Neil please check your inbox because on March 17 we went into your admin as promised and added a featured image, your theme is working correctly, we’ve replied to your e-mails but we never got any other message from you.

      Please check your forum thread, I’ll be pasting the same answer that we sent to you via e-mail on March 17.

      Your threads were never ignored and we did went into your admin as promised.

      WordPress update works correctly and your issue is not related to an update, we still cannot find your issue but if you reply to our messages we can help you with your problem.

      Thanks!

  15. WorDePressed says:

    Dealership by Gorilla Themes is no longer supported. The support forum is locked and their is no response from the support email. I paid a premium rate for a theme that is no longer supported. Gorilla Themes – if you want to be helpful support your customers, unlock your forums and respond to your emails!

    • Gorilla Themes says:

      This is absolutely not true, we support all themes, we are receiving messages from other affiliate theme stores about your comments on their website too as it looks like you are posting everywhere that we do not support this theme, we support Dealership and all themes in our forum to all our customers, if you have any issues with your account or you cannot enter our forums, please e-mail [email protected] with your transaction information to locate your account and check why you cannot enter or post in our forums and help you with any issues on your theme setup.

      Please e-mail us with the required information and we will be more than glad to help you with your forum account.

  16. Akoji says:
    August 1, 2014 at 10:40 am (IP: 154.120.126.x)

    I just got a theme from Gorilla themes and I’m finding it difficult to do the most basic things. I can hardly insert a slideshow into the theme and the documentation is vague. Worse of all, I haven’t gotten a response to the message I put on the theme forum or the mail I sent them. I’m starting to regret why I bought this.

    • Gorilla Themes says:

      Can you post your real name or forum username in order to help you? we cannot find your order with Akoji as a name to check what theme you’ve purchased from us.
      All messages are answered in a daily basis regarding setup issues and theme installation and all boards are clear, please do not hesitate in contacting us directly via e-mail if you do not receive an answer in a reasonable time, we will be waiting for you e-mail, thank you for your feedback.

  17. DKay says:
    July 15, 2014 at 9:28 am (IP: 167.124.70.x)
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    Overall I found great value in the WordPress theme I purchased through Gorilla Themes. Since it was my first time purchasing a pre-made WordPress theme, I was a bit nervous about the support I would get if I had any questions. For the most part they were very responsive, though sometimes they took more than a few days to respond to message board posts (this is how they handle technical questions/issues) but still overall answered my questions and made the tweaks I was looking for.

    I wanted to purchase a theme that could support an IDX plugin (for real estate listings) and while the theme did support it, a few key features of the theme went away once I installed the plugin. Yet, they still made it right and installed a key feature that went away (for no additional charge) which shows how committed they are to their products and customers.

    In the end, I would recommend Gorilla Themes and would also recommend purchasing the plan with the customer support to assist with any issues. As a minor suggestion to Gorilla Themes, I think a message board for customer tech questions/issues is a bit outdated, and that maybe an open chat for set hours during the week or a phone number to call during certain hours would provide for a better support system and customer experience. Thanks!

  18. Aaron Bruski says:
    June 9, 2014 at 1:06 am (IP: 67.159.151.x)

    A little scared reading all of the complaints here. I just bought a theme (Setlist) from Gorilla Themes and it doesn’t work out of the box. Trying to be resourceful I’ve followed the instructions Carlos gave for the fixes I need, but now the site is completely shut down. It’s not right that a customer has to do anything to fix the product that they’ve been sold, and I’m hoping that Carlos will respond quickly and completely to provide me a quality version of what I was sold. I’ll try to respond here if and when that happens.

    • Aaron Bruski says:
      June 10, 2014 at 9:39 pm (IP: 67.159.151.x)

      It’s been about 48 hours or so and I still haven’t heard from Gorilla Themes. Will update if I ever hear back from them.

    • Gorilla Themes says:

      Aaron we’ve communicated with you regarding your misunderstanding about the theme calendar and we even went above and beyond to please you by creating new functionality for free for your site with calendar and future posts as you’ve requested and as a courtesy for the misunderstanding, the theme works out of the box with the exact functionality advertised in our sales page, your experience was just a misunderstanding on theme functions but we’ve solve that for you and created your new widget for free.

    • Gorilla Themes says:

      Aaron thank you for your feedback we’ve solved the issue with the future posts and default WordPress widget misunderstanding and made a new widget for you for free.

  19. Jerry Gitchel says:
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    Theme Support

    The team at GorillaThemes stand behind their product. I chose the Automotive theme because it was the best implementation for adding, editing and presenting our vehicle inventory. The team helped us make the necessary modifications to present our unique brand. They did so cheerfully, swiftly, effectively. Each of their themes are embedded with the same attention to detail necessary to make your project a success. I’m looking forward to our next project together.

  20. John says:
    Theme Functionality
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    First, the theme is amazing. Second, the support I got around my theme was even more amazing. I purchased the celebrity theme and found it easy to use for the most part. I am somewhat new to word press but with a little help from some websites and a LOT of help from Carlos and Gorilla Support Team, my site looks totally amazing.

    I am not sure why anyone would post something negative here. The support staff get back to people almost instantly and there has not been one issue I raised that was not attended to with super fast speed.

    I highly recommend Gorilla themes. I tried a few other themes before and the support sucked bad.

    If you are looking for a spectacular theme with amazing support, you need look no further.

    John

    • Gorilla Themes says:

      John, we are very glad that you are happy with your theme, we will help you with your little tweaks and changes until you get the desired layout and functionality for your niche business, your website it is already looking very good and you are creating great page layouts with your builder modules.

  21. Christopher H says:
    Theme Functionality
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    Theme Support

    I purchased there Automotive theme two days ago, and was having some difficulties getting set up (I am new to webdesign, and WordPress so this probably caused most of the difficulties). Their layout is beautiful, and simple to edit.

    I used the automotive specific forums where Carlos was exceptionally helpful. Further, there support email was very responsive. They got me setup right away, no additional cost. The response time was timely. – I even got a response at a little past 10:00pm! They help you implement changes and customization seamlessly.

    Highly recommended.

  22. Ashley A says:
    Theme Functionality
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    I had a client purchase the Tribal theme from Gorilla Themes and all I can say is RIP OFF, I actually read through the documentation, and followed the directions exactly, and NOTHING seems to work on the theme, NO SLIDER, NO NOTHING. I wish I would’ve came to this site before I got my client to purchase a theme from these people, and I almost forgot..NO USER MANIPULATION, or site responsive design. These people need to upgrade. Well being one of the WordPressers that travel to different WordPress user groups around the nation, I will make sure to pass on my experience with GORILLA THEMES to others so that they WON’T make the same mistake.

    • Gorilla Themes says:

      Dear Ahsley A.

      I’m sorry that you have difficulties with the theme setup but the theme works great and it is a very popular one on our store and you can see it working here:

      http://gorillathemes.com/demo/tribal/

      The theme does indeed have a slider as you can see in our demo and it is very easy to setup, regarding user manipulation I’m not 100% sure on what are you trying to explain but you have full total control of the theme and files and there is no restrictions on what you can do with the theme.

      It is correct that the theme is not responsive and we are working on an amazing update that will include responsive layout and more great features (free for current theme owners), responsive layout is not advertised on the theme or sales page and is not part of your package.

      As always we strongly recommend you to contact support if you have any issues with the setup and we will be more than happy to help like we do with all our customers.

      Regarding this website and the twenty or so positive and negative reviews, please know that happy clients with successfully setups will never post reviews or go in forums to rant about how good companies are and they will go on with their lives with a correct setup and very happy about it.
      This website only reflect a very minimal amount of customers with good or bad reviews.
      We have thousands of those clients and we sell thousands of themes a month with extremely happy clients rocking one of our themes.

      You can see amazing clients customizations of Tribal (your) and other themes in our always growing showcase here:

      https://www.facebook.com/media/set/?set=a.149338881752184.22882.139097999442939&type=3

      Please contact us and we can help you with your issues and setup the theme for you.

      Thanks!

  23. Mark Mentzer says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I purchased the Smooth Pro theme and it’s the worst piece of crap I’ve had to deal with in my 3+ years of using WordPress. Support is practically non-existent and functionality is a real head scratcher. Supports blanket answer is “Did you read the documentation”? YES, I’ve read the blankety blank documentation. My answers are not there and your support is not there.

    • Gorilla Themes says:

      Dear Mark Mentzer, as always if you have any issues with the theme you should contact support and we will be more than happy to help, Smooth Pro is an extreme popular theme as you can see in our ever grown showcase here https://www.facebook.com/media/set/?set=a.149338881752184.22882.139097999442939&type=3
      We always ask customers to first read the documentation as 99% of the questions are answered in our setup guide. The theme is fully functional and a great real estate theme used by hundreds of websites, if your answers are not on our guide you can ask as directly and we will reply and guide you, we answer all support questions on a daily basis on our forum.

  24. Martin says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I’ve bought dozens of themes from all kinds of different sources. I couldn’t get their real estate theme to run their own demo data so I could log in and swap it for real data. All links went to dead pages or missing graphics that were often blown up to huge sizes. After multiple emails, I received condescending responses that it was all my fault, and I should go into their help forums which contain THOUSANDS of messages complaining about all the themes. All the responses revolve around it being an unusual problem and referring the person to their COMPLEX step-by-step resolutions, which I did for HOURS and still didn’t work like the demo. Even in the PayPal dispute I had to resort to in order to get my money back, his responses were consistently insulting and elitist. For $50, it was a waste of my time and energy. Their concept of customer service is a joke. Instead of either: helping in earnest, or giving a refund to satisfy my frustration (real or perceived), he persisted on being an ass which will clearly result in me never buying another thing from Gorilla Themes and will repost this experience everywhere instead of simply going on my way to another company. #GorillaThemes

    • Gorilla Themes says:

      Dear Eric Martin, you’ve purchased one of our themes and refused to get documentation and to post any questions in the forum like all our customers do, we help everybody with any issues that they may have with the themes setup on a daily basis. This is a normal procedure (per our terms of purchase and sent to you in a welcome e-mail and post purchase page) and all our customers will obtain full support from us in our forum and they will obtain full documentation and demo files in the forum for the theme too.

      All issues that you’ve experienced with the theme were related to simple theme installation, there are no dead links, all demo data can be loaded in a snap with the file provided and you can hide the demo content by the click of a button, we did e-mailed you about this procedure and replied to all your e-mails.

      We never told you that it was your fault, we told you the procedure to hide the demo content and this was just simply selecting “remove demo content” from a drop down menu, if you have gone to the forum to get the full setup documentation that procedure and the full widgets and setup installation guide was readily available to you right after purchase but you’ve ignored our advise of going to the forum and kept complaining by e-mail about this same issue.

      Our forum support board is up for support and that is where you will see people looking for help on server related issues, light theme modifications and theme setup guidance, happy people with our themes are not going to go to a forum to post how happy they are.
      We never insulted you at all and we tried to please you and help you with your on demand requests of support via e-mail.
      The theme is one of the most popular Real Estate themes in our store and works great, we will be more than happy to help you with your theme setup as we want all our customers to be happy with the themes, we may understand that you fell like you do not need to go to the forum but that is where we keep all documentation and support for our customers.

    • Sam says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      I have had a similar nightmare with customer service; was told things would be easily changeable and if not customization is available. Well it is NOT easily editable and I have used many other wordpress themes successfully without a quarter as many issues as this. It takes days and sometimes weeks to get a response from support emails and only after hounding them on the support forums or Facebook to get a response – then you get a run around answer that puts the blame back on you for trying to fix it in the mean time. Only then will they look half at your problem and maybe, just maybe fix it.

      In short you would save time, money and stress by just using a free theme or pay extra for one with some proper professional support.

      If I could get my money back, I would and start over (again).

    • Gorilla Themes says:

      Dear Sam I’m sorry about your issues, the themes are easy editable and full customization is available for you to perform on all themes, we use regular WordPress and php functions and not complicated frameworks that you need to learn in order to edit the themes, if you know your way around WordPress or basic php and css you can add as much functionality as needed.

      The themes work out of the box as shown in our demos, more functionality can be added by editing the files but it is not necessary for having a great working theme out of the box.

      We do offer full free forum support with theme issues and server setups on our forum and we do not blame customer for trying to fix themes, in fact usually we ask for admin username and password and fix-setup the theme ourselves at no cost.

      We answers all customers questions on a daily basis and clear all posts everyday.

      What we do not offer is free design or custom theme modifications to customers, theme customizations or new design add-ons are outside of the theme purchase and we will be more than happy to help everybody with our WordPress services for hire.

      Please e-mail support telling us where we’ve failed to you and we will make sure that you have a successful theme setup.

      Thanks!

  25. Toda Namilki says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I think their support is close to zero or even negative if I could use the word. I asked them few pre-sales questions. But nobody ever bothered to respond to me.

    • Gorilla Themes says:

      Toda Namilki I’m sorry about your issues contacting us, if you do not get a quick answer it is always best to contact us via our social networks as your e-mail may be lost in our spam folder and we check that folder a couple of times per day for missing e-mails, we do offer full support on our themes and we’ll rectify any issue you may have on any download if you decide to purchase a product, contact us as at your earliest convenience and we can offer a discount for your theme and to compensate for the miscommunication issues.

  26. Prisca says:
    May 3, 2013 at 4:24 pm (IP: 76.178.210.x)

    Phenomenal support – this is so important to have a good support. So many sell you something and support is nowhere to be found. But Gorilla themes, Daniel is fantastic. Thank you Daniel for all your help.

    Beautiful designs also. Some glitches but Daniel was here to help and he fixed everything the same day. Here is not one good plugin out there for realtors so those Gorilla themes are very very helpful and really nice and professional.

    Thank you Daniel for all your fast help :-)

    • Prisca says:
      May 3, 2013 at 4:31 pm (IP: 76.178.210.x)
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      Oops…forgot the ratings. Sorry Daniel.

  27. Tim says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I have had nothing but a positive experience. Not only is the Car Dealer Theme user friendly, Daniel has been a true pleasure to work with. I recommend Gorilla Themes to anyone looking for a great Word Press theme.

    • Gorilla Themes says:
      April 29, 2013 at 3:56 pm (IP: 50.138.102.x)

      Thank you Tim, It’s been a pleasure working with you too, you are more than welcome to post your website link and show your great customization of the theme for your trailer’s and RVs website.

  28. Rob says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    My experience with Gorilla WordPress themes is the support is very, very slow. You can wait 3 to 4 days for a response, FIND ANTHER THEME!

    • Gorilla Themes says:
      April 15, 2013 at 3:47 pm (IP: 50.138.102.x)

      Hello Rob, can you please post your forum ID or contact us directly to [email protected]? I cannot find any question unanswered on the Smooth Pro theme from you and we want to help you with your issue.

      We are readying the new update with mobile responsive layout and we want to include any fix for your bug or error in your theme, thanks a lot.

    • Martin says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      You’re right Rob, and the NEW Smooth Pro theme doesn’t work on iPhone either… #GorillaThemes

  29. John says:
    March 26, 2013 at 4:31 pm (IP: 175.136.67.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    if there is negative i would give negative review, one of the worst theme, it look nice in graphics but bad end is really suck, customer support ? don’t mention about it after payment done …..

    Negative for :
    1. Theme doesn’t work.
    2. Close to no customer support.
    not enough ? pay and try it out …. don’t forget you won’t get ur refund …

    • Gorilla Themes says:
      March 27, 2013 at 8:24 am (IP: 216.53.157.x)

      Dear John, the backend of our themes is the WordPress backend, the WordPress dashboard is your backend.
      All our themes work as intended and you get the same exact files from our demos.
      We provide full customer support on Standard and Premium packages and our forum have close to 60.000 posts and counting.
      If you have any theme issues it is always recommended to contact us directly at [email protected] with your transaction information, if the theme does not work we will help you, you will always get faster answers and solutions via our support channel than in this page.

    • Rob says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      I can’t agree more, the support I received was very bad. I would NEVER purchase another theme from them. I have never heard of a company that you can never talk to a person. Best of luck if you want to call them. They always say go to their forum but there you can wait 3 to 4 days. Ok so I wait that long but then they submit a short one or 2 line feedback and most times you have to respond and ask a follow up questions and then wait another 3 to 4 days for a response. FIND ANOTHER THEME!

    • Gorilla Themes says:
      April 15, 2013 at 3:50 pm (IP: 50.138.102.x)

      Hello Rob, can you please post your forum ID or contact us directly to [email protected] Your question was about an actual theme error or issue or a design-custom modification?

      We try our best to help everybody with theme errors first and custom modifications will be answered after all customers with errors questions are answered, we will help with very light modifications for free and we offer paid services for major customizations.

      Please contact support and we will be happy to help.

  30. loi says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I dont know about other themes but I wont suggest you to go for a CAR DEALER THEME. The theme was attractive on their marketing page but is all crap on the admin side whenever you add a logo the every thing change. I don’t see any difference between car demon and which is free – loads faster than this. Im realy so disappointed I paid deluxe package.

    • Gorilla Themes says:
      March 6, 2013 at 10:45 am (IP: 50.138.102.x)

      loi Please contact us and forward exactly your issue on how adding a logo everything will change in your website, you bought the deluxe package with free setup installation and we can do everything for you, you will have your theme setup in less than 10 minutes.
      Contact [email protected] and we will help.

  31. stritlytalks says:

    I feel like the support is poor. I need help in finding my xml files. I bought the dance floor theme standard package. All I really want to do is have the demo page up so that I can edit it. You guys need to make video tutorials on customizing the dance floor them. I cant add menu. I just want my theme to look like the preview I saw. But I cant find my way around getting it to look like that. I cant get the slider to show. I cant get the event to show on the home page. Pretty much nothing I need help. The support forum is not doing me any good please.

    • Gorilla Themes says:
      March 6, 2013 at 2:33 pm (IP: 50.138.102.x)

      stritlytalks thank you for your message and feedback but if you post it here we will probably see it too late to help you with your issue finding the XML or setting up the theme as the demo.
If the support forum is not helping you you should contact directly [email protected] and we can assist.

  32. User says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Bought the car dealer theme, which look good in front but very poor. Customer support? If there is negative, I would give negative …..

    • Gorilla Themes says:

      We provide full customer support for our Car Dealer theme in all packages and answer all questions in our forum, we will not perform free design modifications or custom functionality add-ons for free but we will stand 100% behind our theme and make sure it works exactly as described.

      If you placed your question in your forum and it was not answered please e-mail support right away and we can check your issue, otherwise can you please post your name in order to identify you and help you with any problem you may have?

      We are seeing your name here just as “user”.

      Please let us help you with any issues you may have, contact us and we will be more than happy to help.

  33. Saycon says:

    I am looking forward to hearing back from Gorilla themes. The complaints here seem to revolve around people’s desire for personal attention. I have reviewed the site thoroughly and look forward to purchasing a theme after a few questions are answered. I pray that your business continues to grow and that you may be able to hire additional staff to field responses to customers more quickly. I have emailed twice. Hope to hear from someone soon.

    • Gorilla Themes says:

      Thank you very much for your comment, we’ve answered to your e-mail with pre-sales questions.

      Please let us know via (sales AT gorillathemes.com) how we can help you in your theme selection and any other questions you may have.

  34. Angela says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I highly discourage anyone from purchasing a theme from Gorilla themes. My client purchased one of the themes – the “Essential Package” which doesn’t include support. First off, this is the first premium theme I’ve come across that charges almost double to have access to their support forum (most charge NOTHING). When we started having issues with the theme (which included very few customization options), I contacted them asking if we could upgrade to a package that included support. I got NO RESPONSE. I followed up via email and their contact form 4-5 times – NO RESPONSE. Contacted them again ASKING TO PURCHASE theme customization SERVICE from them – NO RESPONSE. What a rip off! Absolutley, NO CUSTOMER SERVICE or even acknowledgement. I build a lot of sites for people and will never again consider purchasing from Gorilla Themes. BUYER BEWARE!!!!

    • Gorilla Themes says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      Dear Angela, I’m very sorry for your frustration and issues contacting us, as you can imagine we do take care of our customers and we answer all questions on social networks and websites like this one plus give full support to our customers that purchased the support package.
      We do offer packages upgrades by just paying the difference between the amount of your purchase and the newly selected package.
      I’m sorry if you never got an answer but we never got your question form the beginning.

      To be fair to you and your issue please e-mail directly to [email protected] and we will upgrade your package for free to the premium package with full support and original files to compensate for your frustration communicating with us.

  35. David says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Thank you everyone for your insightful comments. I’m glad that Gorilla themes came to reply – although in part to skew the ratings as they gave it full marks several times over. Tons of themes look great on the surface, but as developer, I want to make sure there’s good code to support it. Clients always want changes, and the quality of the code makes all the difference. The quality of code does effect everyone, it’s just not evident to most.

    To offset Guarilla’s repeated self ratings (3x), I rated it slightly below the average – to properly offset it, it should be zero across the board to match the average of the other ratings.

    Thanks ThemeGrade!

    • Gorilla Themes says:

      David, thank you for your great feedback, we want our customers to be happy and we want to help everybody to have their themes setup correctly and working as they should.

      I agree with the ratings here, it should be zero options for developers, our answers should not have rating stars for store features but I think Themegrade is working on something great to be released soon.

      Our store is not “Guarilla” we are GorillaThemes 😮

  36. Anonymous says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Car Dealer theme review:
    Poorly coded theme – had to correct several issues in the PHP itself….. go look at the car dealer theme demo right now and you can see the dropdown for transmission repeats itself. Why? Because the php is incorrect. A user on their forums corrected this issue well over a month ago and still no update in the theme itself.

    This is an addition to the VIN not even posting over as it was completely missing from the PHP.

    The support is also very poor – considering some of the themes make you pay extra for it….. will never purchase from Gorialla themes again.

    • Gorilla Themes says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      Dear Anonymous (?) we’ve been helping in the forum regarding your theme questions and setup and we really appreciate your feedback on theme bugs, we will keep improving the theme with numerous updates and new free modules for all customers to enjoy.
      The form is a demo of what you can do in your website and you can arrange-rename the fields yourself, we are very aware of the item duplication and a great update is around the corner with several small bug fixes and great new additions.
      We understand your urgency for support, we do not provide “on demand” support and usually all questions are answered within the same day, we apology if yours was not answered with the speed that you were demanding from us.

      Keep posting and we’ll try our best to make you happy and help you with any theme issues.

    • Anonymous says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      Gorilla Themes Car Dealer Review:

      1 month later and still no update to the theme and have also discovered several other issues with the theme itself that I have had to work on and correct.

    • Gorilla Themes says:

      Dear Anonymous, WordPress Car Dealer theme was updated to version 1.5 with several improvements, bug fixes and a couple of your code enhancements.

  37. Graciouso says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I have purchased over $3,000 in web templates from TemplateMonster.com / TemplateNinja and a couple of other places.

    I have never had 1 problem with ‘the big boys’. I purchased the Vista Template….very disappointed.

    For the record I did not purchase the template that offered support namely because I have never had a problem with any of the templates at MonsterTemplate, etc.

    Here is why I had problems with GorillaThemes – they give you a stripped theme…which is something that MonsterTemplate NEVER gives you. A stripped theme does not have images and filler content in place…

    One would think that after one purchases over $3,000 in templates and works on them that they could handle a theme from GorillaThemes – NO.

    I ended up emailing the company / owner. Never heard 1 response or reply back.

    I ended up contracting an overseas programmer to fix about 5 problems with the Vista Theme who fixed the problems within 6 hours of me contracting his services.

    SHOULD ANYBODY HAVE TO DO THIS? NO. NO. NO. NO. and NO.

    My feelings towards GorillaThemes – is that it’s a company that doesn’t care about its sales or potential sales from its current client base.

    I have worked at top tier ad agencies and have owned my own high end nightclub and gave away tons of time / money to make my clients and customers happy.

    It’s not worth losing a customer for $10 or $20 or $30. For those people who want to rob you that is a different story…I’m sure there are warez sites that have this theme for free.

    As someone in the field I don’t use those and support others out of principle…too bad for this boutique firm that it doesn’t care to understand the sensitive dynamics of Customer Service.

    If you sell me a Ferrari that doesn’t have an engine…what’s the point? I’d rather pay for a Porsche that works on the first try….

    In my case scenario…I feel that I bought a Ferrari but received a Pontiac Fiero instead.

    You tell me – – would YOU be happy about that?

    ….Right…

    GorillaThemes.com – – don’t flatter yourself…your entire essence….is flawed.

    P.s. You got me this time…but never again.

    • Gorilla Themes says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      Dear Graciouso, I’m sorry about your issues but all theme packages are the same, we do not sell “stripped out versions” of themes, we have one theme version and offer different packages with different features but the theme is the same for everybody, you’ve purchased the cheapest Essential package without access to support and you are responsible for understanding that condition at purchase time and as advertised in our sales page there is no access to support side of the forum in that package.

      “”””A stripped theme does not have images and filler content in place…”””” We do not sell databases, we sell WordPress themes and you are responsible for adding your own content, additionally we offer an XML file for you to import all our demo content in your theme and full documentation on how to setup your theme in no time.

      We do answer all e-mails even if they are support related e-mails and we apology if your e-mail vanished in our inbox, you are more welcome to re-send the e-mail and we can give you full support access for the premium package.

      I’m very sorry about your feelings but they are totally the opposite from our philosophy, we help everybody usually customizing and modifying themes for free without asking for a dime even if supports is for theme issues and not free customizations but we do it anyway.

      I invite you to e-mail support to gain access to the forum and see for yourself, you’ll be very happy.

    • ThemeGrade Editor says:

      Thanks for taking the time to come here and respond. It speaks to the quality of your product and service.

    • ThemeGrade Editor says:

      While we appreciate your responses Gorilla Themes, please don’t rate your own product as this artificially skews the customer reviews. We are working on a solution for this going forward, but we would ask you as we would any developer to not rate their own product in responding to comments. Many Thanks!

  38. Jen says:
    June 1, 2012 at 7:59 am (IP: 86.143.27.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I am very impressed with the ‘Brooklyn’ theme – after I had installed the theme i found all the widgets easy to change. I had a problem with the image slider but i sent an email to Carlos and posted in the forums and he helped me out straight away and fixed the problem for me. I was also allowed to upgrade from the essentail package to standard so i could have access to the demo.xml files, this has been the first proper wordpress installation that i have done and i am very happy with the help and support i have recieved from Carlos and will definately be using Gorilla themes again!!!!!! I am a very happy customer!

  39. The Griper says:
    May 21, 2012 at 12:50 pm (IP: 99.239.137.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Been struggling with the Celebrity Press 5 theme for almost three months now. Overall I like the theme and will continue to use it, but I have had no luck whatsoever solving the dual image problem when creating a new page. This ends up making the site look amateurish at times.

    I did not buy the support package initially so Gorilla will not help me, despite the fact that this is a theme design problem (not a user problem).

    If anyone knows of a solution to this problem I would love to hear from you.

    • Gorilla Themes says:
      May 28, 2012 at 6:53 am (IP: 76.108.151.x)

      Dear The Griper, thank you for your review, as you know the same date that your review was posted on May 21st you’ve e-mailed us asking for help with your duplicated image issue and we quickly went to your website and fixed the problem.

      If you have the Essential package with no support access it does not mean that we will not help at all, if you point us to theme issues or are really struggling with setup we are more than glad to help.

  40. justin says:

    Smooth Realestate WordPress Them
    Absolute garbage the theme that is advertised in a demo is not what you get,

    Documentation is poor and hard to follow, not that there is much. Absolutely do not buy this product if you doubt me please contact me and Ill send the them to you for free and you can see for yourself.

    No image gallery, it just uses the wordpress gallery
    Logo is too small and non sizeable
    Poor Customisation

    see for yourself ozrealeasy.com.au

    • Gorilla Themes says:

      Dear Justin, you’ve bought a package without forum support access as advertised in the sales page and you were demanding for free support even knowing that you never bought that feature. You’ve cursed at us and spam all our social network page with your messages and we’ve answered all of them, we told you to write an e-mail with your issues to help you with your website but you never did and kept flooding the page with your messages and we are still waiting for your e-mail.

      There is absolutely no need to have extra code for an image gallery as WordPress have a beautiful one (and a great new update in WordPress 3.3), there is no need for extra gallery when you can use the native gallery. Simple and easy add al your images to the listing and we take care of the rest to display them.

      You can add your own logo, no need to keep ours, that is just for demo purposes.

      Customization can be performed in the theme in any possible way that you can imagine, from changing your stylesheet colors to open the files and re-arrange – delete – modify the code any way you want. No restrictions. You buy the exact theme that you see in the theme and of course if you need to totally modify the theme for your needs you can do it yourself opt hire somebody for your design needs.

      We even updated you to the full forum support package for free to please your demands.

      I see no issues in your website at all, it is just an empty WordPress installation with our theme, you just need to place your own content.

      As we’ve previously updated you to full forum support for free, we again welcome you to e-mail support with any question or issue that you may have with the theme.

  41. Stephen says:

    “Obviously all the good comments are fake”

    Carlos has poor english, his webdesign skills are not that great, he is not highly skilled as he makes out to be. He is a conartist, he deleted my stylesheet, then banned me from the forum for accusing him of stealing. HIGHLY NOT RECOMMENDED. Some themes look nice at first glance, but they have been designed to make it very time consuming to modify, and trying to get help takes a lot of time.

    • Gorilla Themes says:

      Stephen, I’m afraid that your words are not true and you perfectly know about it, we went over our support and help you 24/7 even on the weekends to please you with your installation, we never accused or deleted anything in your server.
      If we are not skilled and our themes do not work for you you have a choice to select any other company.
      I’m sorry that my English is not up to your standards, I wasn’t aware that it was a requisite to sell WordPress themes.

    • Rob says:

      Had to deal with Carlos and his one or two lines after 3 to 4 day wait. The Smooth Pro I feel is total Garbage!

    • Gorilla Themes says:
      April 23, 2013 at 7:48 pm (IP: 50.138.102.x)

      Dear Rob, we invite you to e-mail directly to [email protected] for any theme issues and we will be more than happy to help, we answer all questions within the same day in business days and within 48 hours on weekends and holidays.

      Thanks!

  42. Jenny Oropreza says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Unless you buy the most expensive package, there is absolutely NO support, theme, or demo for this theme. I am using the Main Street theme for my real estate website and I cant get the 2 picture displays on my home page and can’t find the answers anywhere. Those 2 were the main reasons i bought this theme over others, now I regret it because my page just looks like an average blog without those features.

  43. Julio Legnon says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    “Fight or flight”

    I don’t think they knows anything about packages and that’s because you get ripped off when you get wordpress themes from them.  You only have two choices, the basic and the developer’s and to buy or not to buy.

  44. Gurmit V. says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    What I love about Gorillathemes is simply that they offer excellent premium WordPress themes at affordable discounted packages. Their themes are absolutely stunning and are very user-friendly with a lot of ready applications that are great for my website.

    They are also very open to user comments and suggestions which I truly love and adore.

    They also have a lot of online resources that I find to be of great help to my website. I highly recommend Gorillathemes.com to bloggers and website owners alike!

    • Tammy says:
      March 26, 2012 at 7:56 am (IP: 68.113.110.x)

      I am new to Gorilla Themes, and am not having much luck finding all these resources. I bought the premium theme that was supposed to have tutorials, but those are not ready to use. Could you direct me to these online resources, please?

  45. Jarrard C. says:
    November 19, 2010 at 1:18 am (IP: 193.202.110.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Customer service is supposed to go a long way.  Gorilla kind if support is only basic. 

    Need some more information on functions or more complex customization?  You’re on your own kid.

  46. Patrick says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    There’s only one thing to say about gorillathemes. They’re manageable and I love it. With their themes compliant to the most up-to-date version WordPress, they have a unique feature of being user-friendly. Others can be so complicated, they are just great.

  47. Danny says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I’ve worked with a number of Gorillathemes for many of my blog sites and the graphics for these themes are exceptional.

    I even have the opportunity to use animation on my blog sites and this blends in so beautifully with the theme. It emphasizes a title or specific blog.

  48. Neil says:

    I have two words for you, thank you!  I’m talking to Gorilla Themes and they’re great.  It’s never been so easy to manage a website that with the templates they provide. Less time to work for me!

  49. Fernando Arcuri says:
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    “Niche much?”

    I always have difficulty making choices but with Gorillathemes, I know exactly which kind of templates to choose.

    They made it so easy for me.  I needed to emphasize content in the site and I got it with awesome graphics.

  50. Hudson Pennington says:
    August 26, 2010 at 3:48 am (IP: 24.221.124.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    “Generally happy with Gorilla Themes”

    I find Gorilla Themes all in all to be very effective for my blog site and am quite contented with their services in general.

    They have numerous top quality designs that I can choose from with great discounts and savings.

    I don’t know much about web design and such so I love the support that the company offers. They do take a while to respond to my queries though I guess because of their thousands of customers online, but I am still quite happy with the attention I get and their accurate responses.

  51. Clay Ottmar says:
    Theme Functionality
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    Theme Pricing
    Theme Support

    While the themes come with extensive tutorials, if you have a question regarding bugs, upgrades or anything else, you have to direct it to a forum. I like my privacy and don’t want to have to blotter out my question to the world. I need a member from support staff.

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Theme Functionality
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