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OrganicThemes Review

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Theme Functionality
Theme Graphics
Theme Pricing
Theme Support

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(16 recommend ; 15 not recommend )

OrganicThemes Overview

2013 Edition – Organic Themes is managed and founded by two top-notch design artists and WordPress Theme developers, Jeff Milone and David Morgan. Both are Florida-born graphic experts with years of experience in web design and WordPress Theme creation. Jeff was previously part of the web development team of Studiopress until he parted ways and partnered with David to form their own design company. David is a graduate of Computer Animation with expertise in CSS, HTML creation and web design. He is presently residing in Hawaii where he founded the Muku Studios, a design company established in 2007.


Theme Functionality

Organic Themes: Theme Functionality - 8 out of 10
All themes developed by Organic Themes are easily customizable that even people without web design skills and knowledge in HTML and CSS codes can create their own website based on their preferred design. The themes have options page that makes lay-outing the web easier to do, especially with added features like auto resizing images, widget ready sidebars and gravity form integration among many others.

All themes are compliant with the latest release of WordPress and one unique aspect to many of the themes released by Organic is that they go back and add new versions of themes so there may be version 1, 2, 3 etc of a certain theme. Additionally, the themes are properly coded for SEO using many of the best practices for on site layout. Moreover, the blog page templates typically allow you display your featured blog on your site. Photoshop design files are included in all themes.


Theme Graphics

Organic Themes: Theme Graphics - 7 out of 10
Theme graphics of OrganicThemes designs have high resolution and are excellent in quality. However, most of their themes do not have excellent graphical effects as they are mainly one-colored headers with various fonts. If you like or are looking for a more minimal design, Organic Themes is definitely a company to consider. The title fonts are perfect because they are bold and large enough to emphasize what the website is all about while their font style impeccably blends well with the title.

Organic Themes believes in beauty in simplicity as their themes adhere to the belief that less can be more with regards to web design. Consequently most of their themes are clean and elegant without having many features and graphical effects so that users and viewers are not overwhelmed by too many gadgets on the site.

There are about 20 different Themes created by Organic Themes, and they are consistently developing fresh and unique themes to meet the demands and needs of most users.

Example Themes developed by Organic Themes:

  • Response Theme by Organic Themes
  • Portfolio Theme by Organic Themes
  • Bold Theme by Organic Themes

Theme Pricing

Organic Themes: Theme Pricing - 7 out of 10
Each Theme created by Organic Themes costs $69. They also offer a Developer Package for $249 that includes all themes developed by Organic Themes, including future releases. Support is provided at both levels of membership.

At this price, the developer option is a good deal, however currently they only have 20 or so themes to offer, whereas a Theme shop like Elegant Themes has over 80 Themes starting at just $39. To be fair, Organic Themes is going after a little different market than Elegant Themes, however if price is a concern, there really is no better deal in WordPress than Elegant Themes.


Theme Support

Organic Themes: Theme Support - 7 out of 10
Customer support provided by Organic Themes is similar with most premium theme developers whereby assistance is given through the support forum. The forum is user friendly since you can easily find assistance based on the type of theme that you need support and help. Be sure to read through actual user comments below regarding things like support and customer experience with Organic.


Summary

Organic Themes are ideal and recommended for minimalists who like simple design. They are great for business and corporate sites as well as those who want to post photos and videos on their websites since their digital pictures and arts are fully emphasized by the simplicity of the theme.

In terms of pricing, they are a little more expensive than average, but the quality of their work speaks for itself, and they have a great reputation in the WordPress industry.


Theme License

Each theme you purchase can be used on an unlimited number of personal or client sites. More specifically their site states, Unlike many website template solutions, our GPL licensing permits the use of our themes on multiple domains without any additional charges, as long as the themes are not being re-sold.


ThemeGrade Visitors Rating of Organic Themes

OrganicThemes Review, 5.1 out of 10 based on 39 ratings

61 Responses

  1. legacy_customer says:
    March 7, 2017 at 3:30 pm (IP: 162.158.78.x)

    WARNING TO ALL PROSPECTIVE CUSTOMERS: Organic Themes is now in breach of contractual obligations to legacy customers as they no longer support the original terms of agreement on Developer’s Pack purchased for $249 which included the following wording:

    All Current Themes
    All Future Themes
    All Theme Updates
    All Theme Design Files
    No Recurring Fees
    Access To All Support Forums

    I received an email from Rebecca stating the following:

    “A few years ago we changed our business modal to a subscription service in order to be able to still be here today to offer updated themes and great support. The subscription covers both theme updates as well as technical support offered through our support forums and documentation. Unfortunately, this means our lifetime products no longer exist which is why you are unable to download the theme from your account or access the support forums.

    I understand you used to be able to access our forums as well as download theme files because we did grant access to these after the discontinuation of the product for a few years, but a couple of months ago we had to change this as it became impossible for us to keep our databases in order while still supporting our grand-fathered accounts. We understand this isn’t ideal for you but feel as though we have respected our original terms based on the lifetime of the product and even gone beyond that by continuing to support the package even past it’s retirement for a number of years. A few things that this means for you:

    1) You can still use the theme or themes as you currently have them for an unlimited time.
    2) If you didn’t have a chance to download the themes before the changes, we can provide you with a legacy developer package which would include the themes that would have been involved in the original developer package. Please note that these are unsupported and may not be the latest theme versions for each themes.
    3) If you would like to access the latest files you will need to renew your subscription by re-purchasing the theme or developer pack.

    We value each of our Organic Themes customers and would love to continue working with you in the future. If you have any further questions, please let me know, but we hope you feel our products and support is worth continuing to invest in. “

    It appears that they are calling the original developer’s pack the legacy developers pack because it had lifetime access to all future updates with no recurring fees. They’ve replace the developer’s pack with a new developer’s pack with which garners a $249/year fee. How convenient for them, right? It also appears that they were unable to technically scale to support grandfathered accounts. Doesn’t appear to be my problem.

    Nevertheless, all potential customer’s have been warned to their very unethical business practices. Any legacy customers should forward all legal queries to:

    Jeffrey Milone
    225 Punakea loop
    Luhaina, Hawaii 96761

    • Mike says:
      July 8, 2017 at 3:45 pm (IP: 108.162.221.x)

      Be careful purchasing from this company, they don’t always honor their customer’s previous purchases.

      I purchased their Lifetime Theme package back in 2012 which was supposed to give me lifetime access to their current themes and any new themes in the future. Since then they have removed that purchase option and will not give me access to current and new themes. Their reasoning “Unfortunately the lifetime access is for the lifetime of the product and not the individual, so this package no longer exists.”

      I’m not a litigious person but I’m guessing this would not hold up under scrutiny. Regardless, it’s a crappy way to treat customers who were told they would have lifetime access to a product they spent good money for. Nice looking and functioning themes but buyer beware.

  2. Visualman says:
    Theme Functionality
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    Theme Pricing
    Theme Support

    I purchased a developer pack (all themes) 2013, when I bought it, it said lifetime access! But they changed their policy and want to charge now! It’s like a scam! not changing just a policy. They sell a package with lifetime access; now they want to make money yearly!

  3. Sean S. says:
    October 2, 2016 at 4:51 pm (IP: 162.158.255.x)
    Theme Functionality
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    Theme Pricing
    Theme Support

    Warning – Organic Themes is a scam. Whatever you do, do not give this outfit your credit card information.

    As many others have written here: Once this company gets your payment info, they will charge you once at the moment of purchase – and they will REPEAT that charge a year later, then again every year until you explicitly tell them not to. Cleverly hidden in the terms of service was a notice to this effect, and that the repeated charges were for ongoing “customer support.” But it was designed to go unnoticed, and of course most people purchasing a WordPress don’t need customer support after they install and customize a theme. Luckily I noticed the surprise second charge a year later – they refused to refund the double-charge, but at least I headed off a third charge!

    There are too many great theme developers out there to give a book of blank checks to the Donald Trump of the WordPress world. Caveat emptor! (And in general: check your credit card bills every month to be sure you’re not being billed by shady firms like this one.)

  4. Mark J says:
    June 11, 2015 at 5:58 pm (IP: 67.170.146.x)
    Theme Functionality
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    Theme Support

    I purchased the Swell theme.
    I had no problems at all navigating the back end and customizing it to my liking. At first I was put off when I was told to go to the support forum, but found that once I did I realized that the support forum serves as a GREAT source to problem solving, Just simply put in a little time and read through them. I answered most of my own questions just by looking through the themes support forum. If I did not see an answer to my questions, I just posted it and I have always gotten a very informative answer back from their support team with in 1-2 business days. I was also given many CSS codes to alter/edit/customize my theme by them through the forum as I am not a coder, I was upfront about that in my questions and they worked at getting my problems solved many times before ever mentioning to have a coder do it for me, I ended up never needing to hire anyone for anything as Rebecca always made sure I was on there right track with my CSS.
    I would totally use them again, I am not affiliated, do not know them personally or have had any business with them prior to this purchase, this is just my experience so far. As for the support annual fee, I will make sure to look into it, but otherwise I’m satisfied fully.
    Mark
    http://www.markjdesign.com

  5. Jason says:
    March 22, 2015 at 2:57 pm (IP: 74.75.190.x)

    Terrible business practices; hidden annual support fee that is the full price of what you initially pay. It’s ludicrous that a support charge would be 100% of the cost as well as being so non-disclosed.

    I didn’t even get a reminder email, just a notice on my credit card that I was charged. Initially I thought this had to be a mistake. I only purchased this theme on behalf of a client who liked it and wanted me to install / tweak it for them. I didn’t realize what I was getting into!

    Stay far far away from this company. Their themes might look good from far away, but it’s a trap. The themes aren’t even coded very nicely and have a slew of technical problems with the. I can get past that as you should know what you’re buying when you get a theme for 70 bucks, but the shady business practices are out of control.

    This needs to be shut down.

    • David Morgan says:

      Hi Jason,

      I apologize for your experience.

      We do employ an annual subscription for ongoing theme updates, maintenance, bug fixes, customer support and account access. Subscription info is provided throughout our site on every theme page, the pricing page, FAQ, during checkout and more. You may cancel at anytime from within your account. Subscriptions are common among other theme shops and digital products. We did have an issue with notifications of the upcoming subscription renewal not being emailed, but we have since addressed the issue.

      Regarding the theme not being coded nicely, if you could direct me to the particular theme or file it would be greatly appreciated. We develop all our themes with considerable commenting and attention to detail. We release themes within the WordPress repository and on WordPress.com, and we go through a code review process with each one in order to keep our coding practices up to the highest standards.

      Again, I apologize, and if there’s anything we can do to help please contact us directly.

      Thanks!

  6. Jason says:
    February 9, 2015 at 9:17 pm (IP: 121.213.241.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    My advice is BE AWARE that Organic Themes operates on an automatic annual subscription, and the only place you see that is buried in their terms and services. You won’t find it on the public site, on the checkout page, or even clearly in the account page.
    So read their terms of service very carefully when purchasing!

    Also, they don’t send you reminders or notification you of an upcoming subscription renewal (as every other service provider does). They just take money from your account. In fact, they don’t bother to send you an invoice at all (I’ve had to ask for one). I’m pretty sure this is a regulatory requirement in most countries for tax/legal/bookkeeping purposes.

    They also had the cheek to double-charge me in my renewal because, as I found out after querying the payment, the original transaction failed to go through 12 months earlier (even though my invoice said it was complete, and I had 12 months access to themes). Again, no notification at all that was going to happen.

    They did kindly cancel my subscription and refund the renewal amount, for what it’s worth, but the whole process has cost me $20 in foreign transaction fees and left a very source taste in my mouth.

    • David Morgan says:

      Hi Jason,

      We apologize for your sour experience.

      Regarding the annual subscription, we have subscription info throughout the site on every theme page, the pricing page, FAQ, checkout and more as well. We apologize for no reminder email being sent before the renewal. We have since made sure multiple email reminders are sent to customers before the renewal takes place.

      Regarding invoices, they can be downloaded from within your account. Unfortunately, in the event a subscription has been canceled account access is limited and customers will be unable to download an invoice. We are happy to provide any invoiced to customers that cancel if requested.

      Thanks for the honest feedback, and feel free to contact us if there is anything else we can do help.

  7. AR says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Wow, I’m definitely glad I found this review page – it’s always good when you bump into others who are experiencing similar issues, and it’s not an isolated problem with just one individual. Unfortunately, my client didn’t do a great job investigating this theme or this company, and now it’s all on me!

    Organic Themes acts like they’re the Louis Vuitton of theme providers. It’s a shame they can’t just put out a quality product that’s functional, like most premium themes are. With these people, it’s nothing but red tape and additional expenses after your initial purchase – but hey, I hear they’re two surfers from Florida who moved to Hawaii, so I guess they gotta rake people for funds however they can!

    I purchased the Photographer theme for my client about a year ago, and the problem started with the actual purchase – nope, these people won’t even honor debit or credit cards from individuals that reside in countries outside the United States, so I had to utilize my own funds and bank account, and get reimbursed by my client, who resides in Nicaragua.

    The “support forum” is a joke. As some other reviewers have mentioned, everything must be handled through this forum. If you email directly, they will only reply back telling you that all questions need to go through the forum. It seems like a lot of time is wasted with this process.

    When you are able to get support in the forum, they’ll simply tell you that the issue at hand is not their problem, but rather a problem with the web service provider, the particular version of WordPress you’re using needing an upgrade, and/or an incompatible plugin. Nope, nothing’s ever their fault.

    Pay particular attention to the pricing structure. It’s $69 per YEAR vs. a $69 one time charge if you want to keep up with their theme updates and support – something I’ve never dealt with elsewhere, and it was quite a surprise when I got notification from PayPal the other day that the attempt they made to auto-renew my account at $69 for an additional year didn’t go through. Sorry suckers, you didn’t get it! :)

    What cracks me up is that in their marketing ploy, they mention that they intentionally keep their theme library small to provide outstanding customer support and great design. Epic fail on both ends so far, particularly with a theme I probably could’ve whipped out in raw PHP code in about ten minutes, with there being so much white space and all. They call it “minimalist.” I call it “cop out!”

    Major problems throughout, particularly with the shortcode.

    Avoid at all costs. There are plenty of other theme providers out there that do a much better job.

    • David Morgan says:

      Hello AR,

      Thanks for your detailed response. I apologize for your experience, and will be happy to address each of your concerns individually.

      We do not have any red tape or additional expenses associated with our theme beyond an annual support subscription which is explained throughout our site and during checkout. A subscription for ongoing product updates, maintenance and support is a common practice among other theme shops and digital products.

      Regarding our personal hobbies or place of residence, these do not have any effect on our desire and ability to produce quality products and services for our customers, which is of the highest priority to us.

      The restrictions put in place for accepting credit cards from particular countries is a security measure employed by the payment vendors we use in order to combat fraud and stolen credit cards. Unfortunately, this is a very real problem on the internet, and the fact that we do everything within our power to combat fraud, I would hope reflects our honest business practices. I do apologize that this restriction made for a difficult checkout process for you.

      Regarding our support, I apologize for the unpleasant experience. If there’s anything we can do to improve the experience, I will do my best to do so. I can assure you we try to address each and every issue with our themes in detail. If there is a bug, I personally fix the issue and push an update as soon as possible. In some cases, the issue may be plugin or server related, which are indeed issues beyond our control and support. However, we will never pass the blame if the issue is with our product.

      We do employ an annual support subscription for ongoing theme maintenance, bug fixes, major updates, adding new functionality, support and account access. This subscription is explained throughout our site and during checkout. It may be canceled at anytime from within your account. If you were unaware of the subscription, contact us and we will resolve the matter.

      Regarding the Photographer Theme design, we do believe the white space is necessary and well designed for its particular market. We do not try to hide bad design by calling it minimal. However, we do believe some themes hide bad design by doing just the opposite, and cramming as much content into a space as possible.

      Our goal is and has always been to provide great products and service, and I apologize if you did not receive that from us. If there is anything we can do, feel free to contact us directly.

      Thanks!

  8. FW says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    The older reviews here seem very suspicious and fake. Here’s my experience with Organic Themes:

    I set up the Photographer theme, and then found quite soon that there are real problems with the gallery code. Whenever someone goes to one of the galleries on my website, the images don’t load properly. On their demo site, it works fine.

    Asking for help in the forums is incredibly frustrating – they just blame it on my web host (one of the biggest web hosts around). After having asked for help several times and putting up with a broken website for months, I’m going to cut my losses and get a new theme.

    (And now, after reading the reviews here, I’m concerned about this “hidden annual charge for support”! Argh!)

    • David Morgan says:

      Hi FW,

      Thanks for your feedback and concern.

      None of these reviews are fake to my knowledge. Our support rep, Jeremy, left a review several years ago. However, he was a customer of Organic Themes that volunteered his time in our support forums since he had worked so much with our themes. We hired him in 2012 after seeing his knowledge and dedication to helping our other customers.

      I apologize for any issues experienced with the Photographer Theme. This may have been a bug you encountered at the time. We push updates regularly for our themes, and the Photographer Theme is updated quite often to improve usability and functionality.

      I’m not sure how your host would have any effect on the ability to create galleries with the theme either. So I apologize if this was the response you received within our forums.

      If there is anything we can do to help. please let us know.

      Thanks!

  9. Paul says:
    September 2, 2014 at 9:37 pm (IP: 120.150.228.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    hmm we deal with a lot of very professional theme providers…these guys are not…….their support is not good…and then there is the hidden annual charge for support and theme upgrades…..I mean who else does that?

    Their themes are just ok….their business practices absolutely suck and border on dishonest….go an find a more professional provider.

    I would seriously question some of the other reviews here…

    • David Morgan says:

      Hi Paul,

      I’m sorry for your experience with our annual subscription. The subscription is for ongoing theme updates, maintenance and support. We address the subscription throughout the site on several pages, including all theme pages, the pricing page, FAQ, terms and conditions, during checkout and more. The subscription may be canceled at any time without any effect on your theme.

      If you were unaware of the subscription, please contact us and we will do whatever we can to make it right.

      Regarding theme support, if you could elaborate we would like to know how you didn’t receive good support so we may address it.

      Thanks!

  10. JazzyJeff says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Just like the other comments, the Music Theme had some jacked up tour dates. They were totally out of order. I couldn’t fine any support and now a year later I get billed a $69 subscription fee. Deep in their legal policy, you will find “Organic Themes is not responsible for the failure to cancel a support subscription in the event that it is no longer desired. Canceling a support subscription is the responsibility of the customer.”

    Cancel the subscription before you end up paying, like I did.

  11. Support is Downright Surly says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    Had a question. Checked the faqs… nothing. Checked the support forum and found an identical question that was unanswered after two months but marked as resolved.

    Used contact form and was contacted by a rep telling me to use the forum. Wouldn’t it have just been faster to answer the question instead? I responded with the link to the unanswered question in the forum. No reply.

    Reposted question in forum. Tweeted owner for help and then scolded for cross posting. Bleh?!?

    • David Morgan says:

      Hello,

      I apologize for your bad experience with our support. Usually our support staff is commended for going above and beyond to help our customers. We do try to keep our support within our forums so the answers may be of value to other customers. If you could direct me to the tweet where you were scolded, I will surely address it.

      Thanks!

  12. Ed says:
    July 18, 2014 at 8:04 pm (IP: 174.31.85.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I wish I had found this Review forum before I purchased the Music theme from Organic. Within 5 minutes I was disappointed. The Tour Dates component is inadequate, posting gig dates in the order entered by entry date. So the list ends up out of chronological order in terms of performance dates. And there are other problems with this component that are hard coded and I do not have the programming skill to fix it. Then I tried the Featured Playlist component. I’ve worked on it for a full day. I once got it to play with 3 tracks, and then it just suddenly stopped playing. $69 was a lot of money for me. I will never deal with Organic themes again. I certainly cannot recommend Organic at all and cast my vote with the other poor souls here who have been cheated out of their money.

  13. Julia says:
    April 30, 2014 at 9:57 am (IP: 68.91.224.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    SO DISAPPOINTED!! I purchased the Music theme for the plugins and functionality, but after I got in the backend I quickly realized that I had been fooled. It was clearly a generic theme that had been marketed to suit musicians needs. The “Tour Dates” calendar plugin would not display concert dates in chronological order (are you kidding?!!!!), and when I contacted support they told me to “deal with it.”

    The music player malfunctions and won’t play consistently. And almost all customization has to be done through the backend code using HTML.

    I feel completely taken advantage of….. DON’T BE FOOLED BY ORGANIC THEMES! IT IS NOT WORTH THE MONEY!!!!!!

    • David Morgan says:

      Hi Julia,

      I apologize for your experience with our Music Theme. We have had some issues with it in the past that we have consistently addressed, including the tour date order and music player. However, we realize that it still needs some improvements, and we are planning a complete re-development of the theme in the near future.

      We are happy to provide a refund for your purchase if you are unsatisfied.

      Thanks!

    • kkim says:
      May 28, 2016 at 10:59 am (IP: 173.245.50.x)
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      Lol… laughable that a rep from Organic themes is doing damage control when then the problem through & through is their lack of support & greed. I had purchased a Structure theme, but started having issue as WordPress kept updating their version. Problem is dev from Organic never keep up with the updates from ever-evolving WordPress updates, but instead Organic keeps coming out with new themes to draw in suckers like you & me. I’ll admit all their themes are clean, simplistic, & modern, but in the backend is where the problem lies. They ignore the old themes & focus on selling newer theme. I’ve had these issues brought to their attention multiple occasions. They said they are working on updates & will make it avail at a future date. After waiting & waiting, I’ve waited about 2-3 years… still no updates to keep up with currently updated WordPress. All I see is new themes being released during that time span. Same old story. Lack of customer support. Save your money for a reputable WP theme developers.

  14. cody says:
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I purchased the organic business theme and have had nothing but troubles. I have tried numerous times to get help from their support team (Jeremy) ,which is only available via their forum. On a number of occasions I didn’t even get a reply back, on other occasions it took several days. Once they do finally get back to you they mostly seem to blow the issue off and blame it on something else. They have yet to provide me with any solutions to the problems I’ve been having. Looks great at first glance but this product is full of glitches with little or no support when it comes time to fix it. I wouldn’t recommend any of these guys products unless you are able to figure everything out on your own.

    I agree 100% with DKnights comment. No support when it comes to SEO, I’ve tried multiple SEO plu-ins and still my site doesn’t even show up in a Google search. You can’t dictate what your site’s title is, the tagline on the browser tab does not customize like it should and their staff take FOREVER to get back to you and when they do it’s a quick one line response that offers no real solutions.

    It’s a shame they are failing so hard at customer service. Might be an alright product if they could fix the bugs and actually provide a level of technical support.

    FAIL!

  15. Wyvn says:
    March 8, 2014 at 3:00 pm (IP: 50.141.171.x)
    Theme Functionality
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    Theme Pricing
    Theme Support

    Ended up not liking the theme that I purchased, I didn’t realize how inflexible it would be from the live preview. I asked for a refund and they were unforgiving. For $70 you are better off with many other wordpress theme providers.

    • David Morgan says:

      Hi Wyvn,

      I’m sorry the theme did not end up meeting your needs. May I ask how the theme was inflexible? All our themes should function exactly as the live preview. We do not include some functionality within our themes that we feel should be reserved for plugins.

      Thanks!

  16. Tyler says:

    What is the backend like with Organic Themes? I like the look of many themes they offer but I’m not very well versed on HTML or CSS; I have a bit of knowledge but nothing great. Are there theme very “plug and play” friendly or should I go elsewhere?

    • Joe says:
      Theme Functionality
      Theme Graphics
      Theme Pricing
      Theme Support

      Hi,

      Out of the last four sites I’ve built, the Organic Themes (“non-profit”) has lowest number of hours in working time. I remember it being intuitive and easy to work with. If you like the initial look of the theme and don’t need a lot of customization I’d say go for it. Even it you do need some custom adds go for it. Maybe call on a designer for help with the css if you need it 😉

      cheers

  17. alFrame says:

    I almost purchased the “non profit” theme from them. What made me not to is the way they treat pre-purchase support. If I would have a potential customer, I would answer his/her questions very thoroughly to try to eliminate any potential problem.

    What turned me off about the theme was that they show that theme including a gallery and a contact form. BUT: Be aware, you have to purchase a plugin for an additional $39 to have a contact form that is using the design. If you don’t buy that one and use a free one, you will have to customize the contact form plugin’s style sheet. The same goes for the gallery. While it might not be that important for a lightbox gallery to look the same as the rest of the website, if you want that, you will have to do the work.

    The gallery plugin they use in that demo completely falls apart on a mobile device. Plus the suggested gallery plugin was a different one as the one used in the demo.

    When I asked if the plugin they suggest would behave better than the one they use in the demo, I got the answer “It might or it might not”. At that point the support person asked which demo I was talking about… And this after writing 5 emails, just talking about one and the same theme.

    Needless to say that I decided not to buy.

  18. a. Swanberg says:

    Does anyone know if they have a phone number to calll for Customer Service, to get a refund?

    Someone used our credit card info and charged it. We did not make the purchase.

  19. Adrian says:
    April 28, 2013 at 3:56 pm (IP: 99.247.222.x)
    Theme Functionality
    Theme Graphics
    Theme Pricing
    Theme Support

    I have used 3 different themes from Organic Themes for 3 different site and each time I’ve had a wonderful experience. The code is clean and well laid out. Every time I use the support forum the responses are helpful and punctual.

    I would recommend these themes to anyone who has an interest in a minimalist/clean look for their site. It would also be good to have a background in HTML and CSS. Not that you need it to use to implement the themes, but it makes any customization a much more simple task (as with all themes).

  20. Blythe says:

    I just purchased the Response theme. I was sold on the idea of a simple, straightforward theme that does what it needs to do. I wanted to make my site look more professional and to facilitate e-commerce. The demos look awesome. Unfortunately, I have spent several days trying to convert my site. I should have stuck with Weaver II, which is free. The “solutions” through the forums often suggest going into the theme editor and changing the code. I am not a programmer, and this stuff is Greek to me. I didn’t pay $70 to have to write html. I am unwilling to give up, since I paid so much for this – but at this point, the amount of time I have spent has put me behind in everything else, and in the meantime, my site looks absolutely awful. Wish I could get a refund.

    • Eddie Wiliams says:
      March 22, 2013 at 1:17 pm (IP: 96.228.46.x)

      Just bought Non-Profit theme… and wish I had not. Many things/abilities I take for granted as they were all a part of other (cheaper!) purchased themes don’t seem to be here.

      The online instructions are outdated and some of the features they advertise are not available.visible/enabled by default. And, from my scouring of the forums, they seem more than a little eager to send you over to Werkpress where you can pay even MORE to get the help most of the developers in my experience provide with your purchase.

      Buyer beware… I wish I had been!

  21. dknight says:
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    Organic Themes fail with simple site tagline display and support to have it fixed. Their Tech theme is NOT SEO friendly from the initial purchase.

    After numerous attempts with the method suggested by their support, I have no tagline/bloginfo description displaying in the tabs. Worst, because it is not displaying, Google is not finding it. As Google places heavy emphasis on site titles and description, the Organic Tech Theme is not SEO friendly.

    Secondly, the support for this issue has been only led me in circles with no real solution. This theme is not worth the $69 I paid for it. I have wasted too much time on something so simple that other companies offer with regards to SEO friendliness and optimization.

    As support has mentioned, “the theme isn’t setup to output the tagline, only the title.” That should be clearly stated in the demo or somewhere before purchasing.

    So buyer beware. Error to the side of caution before purchasing from this company. You may end up spending more time chasing your tail than anything else.

  22. Jeremy says:
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    I’m not sure what ‘Organic Themes’ Kelly is referring to, but it’s never been the Organic Themes I’ve had the pleasure of working with.

    Organic Theme’s support is 99% of the time extremely quick and considerate. Like all theme studios they don’t provide free customization services or help with 3rd party plugins, but gladly help with minor alterations to their themes, and fully commit themselves to helping when it comes to theme usage, theme bugs, and even WordPress setup.

    There is no ‘upselling’ of ‘custom programmed modifications’ (Organic Themes refers customization to Werkpress, when customization is required), nor is there any sort of ‘proprietary coding’ (doesn’t make much sense when you think about it, does it?) that prevents users from modifying their themes. This, in fact, is one of the major selling points of an Organic Themes theme — they are incredibly modifiable and user friendly. These are themes you don’t need to be a PHP expert to decipher.

    The functionality of Organic Theme’s themes is great; their theme support is great; the cost of their themes is reasonable: I couldn’t recommend them enough.

    • Jesse says:

      This is kind of funny.

      Red flag #1: Jeremy works for Organic Themes, but here he gives the impression that he is a customer.

      I had been dealing with Jeremy with some customization questions prior to purchasing the Natural theme. I am on a tight budget and hoped to do the customization work myself. I told him of a few minor changes I needed: Slider size change, a plugin from another of the Organic Themes and changing up the home page layout of the displayed posts. He told me he would do it for $320. After asking more questions to determine if I could do it myself or hire a freelancer, I determined that the CSS customization I needed was so minor that the quote he gave me was a rip-off, but I still did not know if I could do it myself. He left his answers vague enough, which reeked of sales training. When I asked how he came up with the quote, he told me he quotes by the job, not by the hour. I estimated these minor changes to take 2 hours tops for an experienced developer.

      Red flag #2: He referred me to Werkpress to get a quote since I found his unreasonable.

      When he realized that I wasn’t going to be taken advantage of like a rich blonde in a mechanic’s shop, he sent me to a corporate friend of theirs.

      Red flag #3: Here he says in the same message “gladly help with minor alterations to their themes” and “Organic Themes refers customization to Werkpress, when customization is required”

      Maybe we are simply talking semantics here, but alterations and customizations are the same thing. They are changes. And in my case, we were talking very minor changes. Again, this is sales BS.

      To his credit, he did answer all of my questions in a prompt and friendly manner, he was quite careful with his wording here. But in the end, he is the reason I will not buy an Organic theme or work with Werkpress. He could have been a human and done a quick job for the $200 I offered him, but he chose the sleazy, sneaky route.

  23. Kelly says:
    August 1, 2012 at 10:30 am (IP: 76.104.192.x)
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    Consistently poor support from Organic Themes. For a company who sells WordPress themes at high prices, I expected a higher level of support, but Organic Themes’ approach to support is to answer only the questions they like, after forcing paying customers to sift through endless forum threads, which they often leave unanswered. They often answer questions by trying to sell custom programmed modifications to their themes, rather then pointing a user in the direction of a solution. Sure, their themes initially look nice at first, but when you get under the hood, they use their own code method, which renders them nearly useless, because fixing the errors they (themselves) make is almost impossible due to their proprietary coding– and they will not help with fixing their errors. Their themes are bold and flashy, but they are not very tight design wise. Much smarter to hire a WordPress developer and designer than to waste time on their dreadful support.

    • David says:

      Hi Kelly,

      I’m sorry to hear you had a poor experience. We take our support and customer service seriously, and try our best to answer every question we receive in a timely manner. We have opened our old forums up for public viewing, and now answer questions on a per ticket basis to better serve customers.

      I would like to clarify that we do not use proprietary code. All of our code conforms to the GPL license and is developed to reflect WordPress standards. If we are notified of a bug, we guarantee to fix the bug in a timely manner. In fact, we update our themes consistently to keep them inline with new WordPress functionality and as bug free is possible. If there is anything else we can help clarify or assist with, we would be happy for you to contact us directly.

    • eMage says:
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      I do confirm that review. Same experience : my question was about integrating custom post types what is a basic wordpress feature. I feel like being a hostage and I’m quite furious.

    • eMage says:
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      I’d like to correct my review : I had a very fast answer from the support and I realized the mistake were from myself (and my poor knowledge), not from the theme.

  24. Kevin @fieldmedia says:
    June 15, 2012 at 4:35 pm (IP: 82.34.173.x)

    “Not Impressed”

    I purchased the shop forum. My main gripe is the support, I’ve posted on their forum three times and with the last post asking “Is any body there?”. It seems that they have taken my money and popped off to spend it. Will comment if they ever get back to me, but has taken over three weeks so far – pretty poor if you ask me.

    As for the design, while they look ok, the template options are fairly limiting. Perhaps put it down to a mistake and move on to another layout design. I hear Thesis is an option. Any feedback on that welcome.

  25. Jana says:
    May 18, 2012 at 10:11 am (IP: 166.147.88.x)
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    They’re not the cheapest themes on the market, but you get what you pay for. I love my Organic Theme for my photography site! They have responded to all my emails quickly, and the forums are very helpful. It’s clear they create their themes with the user in mind. My friends and clients ask who made my site, and I love recommending Organic Themes to them.

  26. Angela says:
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    This was a horrible purchase. It was expensive and I wasted a huge amount of my time. This was the 3rd website I have created. After spending 6.5 hrs , reinstalling everything including worpress and the theme twice and reading countless forums (at least the ones I could get into), I gave up and bought an elegant theme. I had the basic layout of my site done in 75 mins. I asked for a refund, and it took me 3 emails to even get a response and no refund. Which admittedly is my fault for not reading the fine print, but I didn’t purchase it thinking it would not work. I would recommend you do not buy this product.

  27. Tia Kibble says:
    October 5, 2011 at 1:28 am (IP: 77.221.132.x)
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    “Functionality at its best”

    Hurrah for Jeff Milone and David Morgan!  They’re born geniuses. Their templates are the most functional I’ve ever worked with.  Who’d ever thought, apps like auto resizing images and gravity form integration are possible?

  28. webgal says:
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    I like the theme but the “support forum” is like getting into fort knox. After two weeks of sending emails and plugging in transaction numbers they cannot seem to make it so we can access the one portion we need to ask questions. So nice theme but so far unimpressed with the support. I find the themes reasonably priced but not sure we’ll go this route again.

  29. Milagros Bartholow says:
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    “Rip off”

    I thought the rat race would’ve been more competitive with WP themes.  I’ve never seen such outrageous prices than with the themes they provide.  To add insult to injury, there are no discount offers buying in bulk.

    • David Morgan says:

      Hi Milagros,

      I’m sorry you feel this way. We personally don’t feel $69 for a theme is outrageous. Also, we have always provided a developer pack bulk option for purchasing all of our themes at an extremely discounted price, http://organicthemes.com/pricing/.

      If there is anything we can do to help your experience, please feel free to contact us directly.

      Thanks!

  30. Kishan says:
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    It has never been easier to set the parameters I want for my theme than with the themes from OrganicT.

    Even if I’m of a medical background, I did a fine job in creating the website for my clinic and it’s all because of the user-friendliness of their themes. Good job!

  31. Micheal says:
    November 9, 2010 at 8:46 pm (IP: 190.120.226.x)
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    “Just another Gimmick”

    I know organic stuffs are supposed to be good. That was why I was disappointed as they did not meet any of my organic expectations. They should not call themselves Organicthemes but they should start using Trashthemes.

    • David Morgan says:

      Hi Micheal,

      If there’s anything specific about our themes we can address for you, we would be happy to do so. We chose the name “Organic” because we keep our design and development lean, meaning we try not overwhelm our customers with too many theme options or overly flashy design effects. We believe those are the true gimmicks of the design and WordPress world.

      Thanks!

  32. Rebecca says:
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    Let’s face it, there are good themes and bad themes and the one basic concept that makes them good is the theme’s openness to being customizable.

    The themes provided for by Organicthemes get an eight when it comes to the category of functionality.

    Even if you don’t have a vast knowledge in HTML or CSS codes, you can easily create your own website using Organicthemes as a basis.

    Lay-outing is easy to do with features that themes from Organicthemes have like widget ready sidebars, resizing images, etc.

  33. Cheryle says:
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    my site became healthier when i started using organicthemes. how? well more visitors come to visit my website because of higher seo ranking. more visitors also come back because the background theme of my website left them a good healthy impression.

  34. Steve Yero says:
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    It’s so rare to come across a WordPress themes developer that can represent my healthy lifestyle. True to its name Organicthemes gave me the organic choice for website themes. And when you say organic, you simply know it’s the best!

  35. Tameka says:
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    “Simplicity schmimplicity”

    I’m everything but minimalist and getting themes from Organicthemes is one of the biggest mistakes I made. 

    I needed something vibrant and lively and they gave me simple and boring.  I really regret going for them. Woe is me!

  36. Darrel Kronk says:
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    “Organically Good”

    Organic themes are healthy for all my websites! It did not only give me a site that’s pleasing to the eye and healthy to look at but it’s also healthy for my page rankings on search engines.

  37. Elinor T says:
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    “I’m number one!”

    My business is where I need to be in the top is almost every kind of ranking and with Organic Themes, part of the functions it has is codes for SEO.  This gets my website on the top of every ranking.

  38. Demetrius says:
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    The bone of contention when you’re making a choice for the right WordPress theme provider is the price and Organic Themes loses the game when this factor is taken into consideration.

    Their themes are offered individually at the price of $69 which is already a pretty steep price to pay for one single theme.

    You can avail of the discounts they offer when you buy all the themes that they have, it’s all worth $249.

    However, with just ten themes developed at this time, you can get more value for your money if you buy themes from companies like Woothemes.

  39. Erik Wehling says:
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    “Got it right the first time”

    I so love my themes. Even if this is my first time, Organicthemes makes it a breeze.  I feel like a professional web designer who gives me control of my site.

  40. Dee Dom says:
    August 26, 2010 at 11:22 am (IP: 210.224.177.x)
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    “Found a template just right for me”

    I love having a template from Organicthemes. With the blog page template that they have, it’s a breeze to get my featured blog displayed on my site.

    No fuss and no hassles, I can just select what blog I like to be seen and read by my followers first.

  41. Bobby Joe says:
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    Functionality and support matters a lot to me and are big factors when choosing for the right WordPress company to go for. With regards to Organicthemes, I rate the features of gravity form integration, resizing images and widget ready sidebars at a nine for the themes they have. Without a great skill in web design, I find I could handle Organicthemes pretty easily. However, with my skill level established, I would need a lot of support from the company and Organicthemes provides support only through a support forum.

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