Gorrilathemes Overview
Gorillathemes is founded by Carlos Aguaron, a web design expert who personally manages the company. Carlos is also the one who moderates the support forum where technical assistance for customers is given. Gorillathemes strives to be unique by developing themes that are quite different from the rest of the WordPress theme providers.
Theme Functionality
The themes developed by Gorillathemes are user-friendly and easy to manage. All themes are professionally designed and they are compliant to the most recent version of WordPress platform. One of its unique features is that their themes avoid custom fields since they sincerely believe that such feature is confusing, making things complicated for its users.
Themes created by Gorillathemes are fully equipped with extensive theme options that allow users to easily design the site according to their own planned layout. Aside from that, custom plugins are available where users can easily add features that further optimize the site.
Theme Graphics
Graphics of most of the themes created by Gorillathemes are exceptional. Some themes have awesome animation as well as graphical effects that blend well with the backdrop of the theme. Color combination is good, with color variations to create accent. Fonts used match the topic of the theme and some were creatively done to emphasize the title.
Another unique feature of their themes is language translation. Most of their themes have been translated to Portuguese and Spanish.
As of July 2010, Gorillathemes offers 12 unique themes. Each of them is highly targeted to specific niche. Some themes have bare designs to emphasize the content of the site, while others are filled with awesome graphics and animation.
Themes developed by Gorillathemes
Theme Pricing- base on July 2010 data
Gorillathemes have two main packages to offer: the Basic and the Developers Package. The Basic Package simply means single theme purchase with support access, customization and tutorials on a single website. The price of the Basic Package is $79.95, which is still affordable but it already belongs to the upper limit of the standard price range of $60 to $80. However, as of July 2010, they are offering 50% discount, making the cost reduced to around $40 per theme.
The Developers Package has more benefits and this is intended for developers. You’ll get plenty of support and assistance when it comes to tutorials and customization on numerous websites. Developers Package is pegged at a regular price of $179.95 but discount coupons are available which may vary from $10 to $80 off. As of July 2010, the discount offered is $80. Hence the net price for Developers Package with discount is only $99.95 which is a good bargain compared to the Developers Package of Prothemedesign at $169 standard price without any discount being offered.
Theme Support
Theme support provided by Gorillathemes for its customers are coursed through their support forum. While some providers only offer basic support without much documentation, Gorillathemes offers basic support with simple customization. You can also find extensive theme tutorials in the forum.
Summary
Themes offered by Gorillathemes are expertly made with some excellent animation and graphical effects. They are recommended for those who want attractive websites with cool background. Most of the themes are user friendly and the layout is simple, getting away with complicated features.
Theme License
100% GPL for CSS, XHTML, PHP, design and any other elements.
Phenomenal support – this is so important to have a good support. So many sell you something and support is nowhere to be found. But Gorilla themes, Daniel is fantastic. Thank you Daniel for all your help.
Beautiful designs also. Some glitches but Daniel was here to help and he fixed everything the same day. Here is not one good plugin out there for realtors so those Gorilla themes are very very helpful and really nice and professional.
Thank you Daniel for all your fast help
Oops…forgot the ratings. Sorry Daniel.
I have had nothing but a positive experience. Not only is the Car Dealer Theme user friendly, Daniel has been a true pleasure to work with. I recommend Gorilla Themes to anyone looking for a great Word Press theme.
Thank you Tim, It’s been a pleasure working with you too, you are more than welcome to post your website link and show your great customization of the theme for your trailer’s and RVs website.
My experience with Gorilla WordPress themes is the support is very, very slow. You can wait 3 to 4 days for a response, FIND ANTHER THEME!
Hello Rob, can you please post your forum ID or contact us directly to support@gorillathemes.com? I cannot find any question unanswered on the Smooth Pro theme from you and we want to help you with your issue.
We are readying the new update with mobile responsive layout and we want to include any fix for your bug or error in your theme, thanks a lot.
if there is negative i would give negative review, one of the worst theme, it look nice in graphics but bad end is really suck, customer support ? don’t mention about it after payment done …..
Negative for :
1. Theme doesn’t work.
2. Close to no customer support.
not enough ? pay and try it out …. don’t forget you won’t get ur refund …
Dear John, the backend of our themes is the WordPress backend, the WordPress dashboard is your backend.
All our themes work as intended and you get the same exact files from our demos.
We provide full customer support on Standard and Premium packages and our forum have close to 60.000 posts and counting.
If you have any theme issues it is always recommended to contact us directly at support@gorillathemes.com with your transaction information, if the theme does not work we will help you, you will always get faster answers and solutions via our support channel than in this page.
I can’t agree more, the support I received was very bad. I would NEVER purchase another theme from them. I have never heard of a company that you can never talk to a person. Best of luck if you want to call them. They always say go to their forum but there you can wait 3 to 4 days. Ok so I wait that long but then they submit a short one or 2 line feedback and most times you have to respond and ask a follow up questions and then wait another 3 to 4 days for a response. FIND ANOTHER THEME!
Hello Rob, can you please post your forum ID or contact us directly to support@gorillathemes.com Your question was about an actual theme error or issue or a design-custom modification?
We try our best to help everybody with theme errors first and custom modifications will be answered after all customers with errors questions are answered, we will help with very light modifications for free and we offer paid services for major customizations.
Please contact support and we will be happy to help.
I dont know about other themes but I wont suggest you to go for a CAR DEALER THEME. The theme was attractive on their marketing page but is all crap on the admin side whenever you add a logo the every thing change. I don’t see any difference between car demon and which is free – loads faster than this. Im realy so disappointed I paid deluxe package.
loi Please contact us and forward exactly your issue on how adding a logo everything will change in your website, you bought the deluxe package with free setup installation and we can do everything for you, you will have your theme setup in less than 10 minutes.
Contact support@gorillathemes.com and we will help.
I feel like the support is poor. I need help in finding my xml files. I bought the dance floor theme standard package. All I really want to do is have the demo page up so that I can edit it. You guys need to make video tutorials on customizing the dance floor them. I cant add menu. I just want my theme to look like the preview I saw. But I cant find my way around getting it to look like that. I cant get the slider to show. I cant get the event to show on the home page. Pretty much nothing I need help. The support forum is not doing me any good please.
stritlytalks thank you for your message and feedback but if you post it here we will probably see it too late to help you with your issue finding the XML or setting up the theme as the demo. If the support forum is not helping you you should contact directly support@gorillathemes.com and we can assist.
Bought the car dealer theme, which look good in front but very poor. Customer support? If there is negative, I would give negative …..
We provide full customer support for our Car Dealer theme in all packages and answer all questions in our forum, we will not perform free design modifications or custom functionality add-ons for free but we will stand 100% behind our theme and make sure it works exactly as described.
If you placed your question in your forum and it was not answered please e-mail support right away and we can check your issue, otherwise can you please post your name in order to identify you and help you with any problem you may have?
We are seeing your name here just as “user”.
Please let us help you with any issues you may have, contact us and we will be more than happy to help.
I am looking forward to hearing back from Gorilla themes. The complaints here seem to revolve around people’s desire for personal attention. I have reviewed the site thoroughly and look forward to purchasing a theme after a few questions are answered. I pray that your business continues to grow and that you may be able to hire additional staff to field responses to customers more quickly. I have emailed twice. Hope to hear from someone soon.
Thank you very much for your comment, we’ve answered to your e-mail with pre-sales questions.
Please let us know via (sales AT gorillathemes.com) how we can help you in your theme selection and any other questions you may have.
I highly discourage anyone from purchasing a theme from Gorilla themes. My client purchased one of the themes – the “Essential Package” which doesn’t include support. First off, this is the first premium theme I’ve come across that charges almost double to have access to their support forum (most charge NOTHING). When we started having issues with the theme (which included very few customization options), I contacted them asking if we could upgrade to a package that included support. I got NO RESPONSE. I followed up via email and their contact form 4-5 times – NO RESPONSE. Contacted them again ASKING TO PURCHASE theme customization SERVICE from them – NO RESPONSE. What a rip off! Absolutley, NO CUSTOMER SERVICE or even acknowledgement. I build a lot of sites for people and will never again consider purchasing from Gorilla Themes. BUYER BEWARE!!!!
Dear Angela, I’m very sorry for your frustration and issues contacting us, as you can imagine we do take care of our customers and we answer all questions on social networks and websites like this one plus give full support to our customers that purchased the support package.
We do offer packages upgrades by just paying the difference between the amount of your purchase and the newly selected package.
I’m sorry if you never got an answer but we never got your question form the beginning.
To be fair to you and your issue please e-mail directly to support@gorillathemes.com and we will upgrade your package for free to the premium package with full support and original files to compensate for your frustration communicating with us.
Thank you everyone for your insightful comments. I’m glad that Gorilla themes came to reply – although in part to skew the ratings as they gave it full marks several times over. Tons of themes look great on the surface, but as developer, I want to make sure there’s good code to support it. Clients always want changes, and the quality of the code makes all the difference. The quality of code does effect everyone, it’s just not evident to most.
To offset Guarilla’s repeated self ratings (3x), I rated it slightly below the average – to properly offset it, it should be zero across the board to match the average of the other ratings.
Thanks ThemeGrade!
David, thank you for your great feedback, we want our customers to be happy and we want to help everybody to have their themes setup correctly and working as they should.
I agree with the ratings here, it should be zero options for developers, our answers should not have rating stars for store features but I think Themegrade is working on something great to be released soon.
Our store is not “Guarilla” we are GorillaThemes
Car Dealer theme review:
Poorly coded theme – had to correct several issues in the PHP itself….. go look at the car dealer theme demo right now and you can see the dropdown for transmission repeats itself. Why? Because the php is incorrect. A user on their forums corrected this issue well over a month ago and still no update in the theme itself.
This is an addition to the VIN not even posting over as it was completely missing from the PHP.
The support is also very poor – considering some of the themes make you pay extra for it….. will never purchase from Gorialla themes again.
Dear Anonymous (?) we’ve been helping in the forum regarding your theme questions and setup and we really appreciate your feedback on theme bugs, we will keep improving the theme with numerous updates and new free modules for all customers to enjoy.
The form is a demo of what you can do in your website and you can arrange-rename the fields yourself, we are very aware of the item duplication and a great update is around the corner with several small bug fixes and great new additions.
We understand your urgency for support, we do not provide “on demand” support and usually all questions are answered within the same day, we apology if yours was not answered with the speed that you were demanding from us.
Keep posting and we’ll try our best to make you happy and help you with any theme issues.
Gorilla Themes Car Dealer Review:
1 month later and still no update to the theme and have also discovered several other issues with the theme itself that I have had to work on and correct.
Dear Anonymous, WordPress Car Dealer theme was updated to version 1.5 with several improvements, bug fixes and a couple of your code enhancements.
I have purchased over $3,000 in web templates from TemplateMonster.com / TemplateNinja and a couple of other places.
I have never had 1 problem with ‘the big boys’. I purchased the Vista Template….very disappointed.
For the record I did not purchase the template that offered support namely because I have never had a problem with any of the templates at MonsterTemplate, etc.
Here is why I had problems with GorillaThemes – they give you a stripped theme…which is something that MonsterTemplate NEVER gives you. A stripped theme does not have images and filler content in place…
One would think that after one purchases over $3,000 in templates and works on them that they could handle a theme from GorillaThemes – NO.
I ended up emailing the company / owner. Never heard 1 response or reply back.
I ended up contracting an overseas programmer to fix about 5 problems with the Vista Theme who fixed the problems within 6 hours of me contracting his services.
SHOULD ANYBODY HAVE TO DO THIS? NO. NO. NO. NO. and NO.
My feelings towards GorillaThemes – is that it’s a company that doesn’t care about its sales or potential sales from its current client base.
I have worked at top tier ad agencies and have owned my own high end nightclub and gave away tons of time / money to make my clients and customers happy.
It’s not worth losing a customer for $10 or $20 or $30. For those people who want to rob you that is a different story…I’m sure there are warez sites that have this theme for free.
As someone in the field I don’t use those and support others out of principle…too bad for this boutique firm that it doesn’t care to understand the sensitive dynamics of Customer Service.
If you sell me a Ferrari that doesn’t have an engine…what’s the point? I’d rather pay for a Porsche that works on the first try….
In my case scenario…I feel that I bought a Ferrari but received a Pontiac Fiero instead.
You tell me – - would YOU be happy about that?
….Right…
GorillaThemes.com – - don’t flatter yourself…your entire essence….is flawed.
P.s. You got me this time…but never again.
Dear Graciouso, I’m sorry about your issues but all theme packages are the same, we do not sell “stripped out versions” of themes, we have one theme version and offer different packages with different features but the theme is the same for everybody, you’ve purchased the cheapest Essential package without access to support and you are responsible for understanding that condition at purchase time and as advertised in our sales page there is no access to support side of the forum in that package.
“”"”A stripped theme does not have images and filler content in place…”"”" We do not sell databases, we sell WordPress themes and you are responsible for adding your own content, additionally we offer an XML file for you to import all our demo content in your theme and full documentation on how to setup your theme in no time.
We do answer all e-mails even if they are support related e-mails and we apology if your e-mail vanished in our inbox, you are more welcome to re-send the e-mail and we can give you full support access for the premium package.
I’m very sorry about your feelings but they are totally the opposite from our philosophy, we help everybody usually customizing and modifying themes for free without asking for a dime even if supports is for theme issues and not free customizations but we do it anyway.
I invite you to e-mail support to gain access to the forum and see for yourself, you’ll be very happy.
Thanks for taking the time to come here and respond. It speaks to the quality of your product and service.
You are more than welcome, we are always working to improve our service and help our customers.
While we appreciate your responses Gorilla Themes, please don’t rate your own product as this artificially skews the customer reviews. We are working on a solution for this going forward, but we would ask you as we would any developer to not rate their own product in responding to comments. Many Thanks!
I am very impressed with the ‘Brooklyn’ theme – after I had installed the theme i found all the widgets easy to change. I had a problem with the image slider but i sent an email to Carlos and posted in the forums and he helped me out straight away and fixed the problem for me. I was also allowed to upgrade from the essentail package to standard so i could have access to the demo.xml files, this has been the first proper wordpress installation that i have done and i am very happy with the help and support i have recieved from Carlos and will definately be using Gorilla themes again!!!!!! I am a very happy customer!
Been struggling with the Celebrity Press 5 theme for almost three months now. Overall I like the theme and will continue to use it, but I have had no luck whatsoever solving the dual image problem when creating a new page. This ends up making the site look amateurish at times.
I did not buy the support package initially so Gorilla will not help me, despite the fact that this is a theme design problem (not a user problem).
If anyone knows of a solution to this problem I would love to hear from you.
Dear The Griper, thank you for your review, as you know the same date that your review was posted on May 21st you’ve e-mailed us asking for help with your duplicated image issue and we quickly went to your website and fixed the problem.
If you have the Essential package with no support access it does not mean that we will not help at all, if you point us to theme issues or are really struggling with setup we are more than glad to help.
Smooth Realestate WordPress Them
Absolute garbage the theme that is advertised in a demo is not what you get,
Documentation is poor and hard to follow, not that there is much. Absolutely do not buy this product if you doubt me please contact me and Ill send the them to you for free and you can see for yourself.
No image gallery, it just uses the wordpress gallery
Logo is too small and non sizeable
Poor Customisation
see for yourself ozrealeasy.com.au
Dear Justin, you’ve bought a package without forum support access as advertised in the sales page and you were demanding for free support even knowing that you never bought that feature. You’ve cursed at us and spam all our social network page with your messages and we’ve answered all of them, we told you to write an e-mail with your issues to help you with your website but you never did and kept flooding the page with your messages and we are still waiting for your e-mail.
There is absolutely no need to have extra code for an image gallery as WordPress have a beautiful one (and a great new update in WordPress 3.3), there is no need for extra gallery when you can use the native gallery. Simple and easy add al your images to the listing and we take care of the rest to display them.
You can add your own logo, no need to keep ours, that is just for demo purposes.
Customization can be performed in the theme in any possible way that you can imagine, from changing your stylesheet colors to open the files and re-arrange – delete – modify the code any way you want. No restrictions. You buy the exact theme that you see in the theme and of course if you need to totally modify the theme for your needs you can do it yourself opt hire somebody for your design needs.
We even updated you to the full forum support package for free to please your demands.
I see no issues in your website at all, it is just an empty WordPress installation with our theme, you just need to place your own content.
As we’ve previously updated you to full forum support for free, we again welcome you to e-mail support with any question or issue that you may have with the theme.
“Obviously all the good comments are fake”
Carlos has poor english, his webdesign skills are not that great, he is not highly skilled as he makes out to be. He is a conartist, he deleted my stylesheet, then banned me from the forum for accusing him of stealing. HIGHLY NOT RECOMMENDED. Some themes look nice at first glance, but they have been designed to make it very time consuming to modify, and trying to get help takes a lot of time.
Stephen, I’m afraid that your words are not true and you perfectly know about it, we went over our support and help you 24/7 even on the weekends to please you with your installation, we never accused or deleted anything in your server.
If we are not skilled and our themes do not work for you you have a choice to select any other company.
I’m sorry that my English is not up to your standards, I wasn’t aware that it was a requisite to sell WordPress themes.
Had to deal with Carlos and his one or two lines after 3 to 4 day wait. The Smooth Pro I feel is total Garbage!
Dear Rob, we invite you to e-mail directly to support@gorillathemes.com for any theme issues and we will be more than happy to help, we answer all questions within the same day in business days and within 48 hours on weekends and holidays.
Thanks!
Unless you buy the most expensive package, there is absolutely NO support, theme, or demo for this theme. I am using the Main Street theme for my real estate website and I cant get the 2 picture displays on my home page and can’t find the answers anywhere. Those 2 were the main reasons i bought this theme over others, now I regret it because my page just looks like an average blog without those features.
If you buy the essential package you get no support at all, I’ll not use them again.
“Fight or flight”
I don’t think they knows anything about packages and that’s because you get ripped off when you get wordpress themes from them. You only have two choices, the basic and the developer’s and to buy or not to buy.
What I love about Gorillathemes is simply that they offer excellent premium WordPress themes at affordable discounted packages. Their themes are absolutely stunning and are very user-friendly with a lot of ready applications that are great for my website.
They are also very open to user comments and suggestions which I truly love and adore.
They also have a lot of online resources that I find to be of great help to my website. I highly recommend Gorillathemes.com to bloggers and website owners alike!
I am new to Gorilla Themes, and am not having much luck finding all these resources. I bought the premium theme that was supposed to have tutorials, but those are not ready to use. Could you direct me to these online resources, please?
Customer service is supposed to go a long way. Gorilla kind if support is only basic.
Need some more information on functions or more complex customization? You’re on your own kid.
There’s only one thing to say about gorillathemes. They’re manageable and I love it. With their themes compliant to the most up-to-date version WordPress, they have a unique feature of being user-friendly. Others can be so complicated, they are just great.
I’ve worked with a number of Gorillathemes for many of my blog sites and the graphics for these themes are exceptional.
I even have the opportunity to use animation on my blog sites and this blends in so beautifully with the theme. It emphasizes a title or specific blog.
I have two words for you, thank you! I’m talking to Gorilla Themes and they’re great. It’s never been so easy to manage a website that with the templates they provide. Less time to work for me!
“Niche much?”
I always have difficulty making choices but with Gorillathemes, I know exactly which kind of templates to choose.
They made it so easy for me. I needed to emphasize content in the site and I got it with awesome graphics.
“Generally happy with Gorilla Themes”
I find Gorilla Themes all in all to be very effective for my blog site and am quite contented with their services in general.
They have numerous top quality designs that I can choose from with great discounts and savings.
I don’t know much about web design and such so I love the support that the company offers. They do take a while to respond to my queries though I guess because of their thousands of customers online, but I am still quite happy with the attention I get and their accurate responses.
While the themes come with extensive tutorials, if you have a question regarding bugs, upgrades or anything else, you have to direct it to a forum. I like my privacy and don’t want to have to blotter out my question to the world. I need a member from support staff.
Thank you very much for posting this, I’m glad that you are happy with the theme and your issue was fixed.